Limited Warranty
WARRANTY TERMS: Johnson Controls Unitary Products (hereinafter “Company”) warrants this product to be free from defects in factory workman- ship and material under normal use and service and will, at its option, repair or replace any parts, without charge, subject to the exclusions below, that prove to have such defects according to the terms outlined in this warranty. Company reserves the right, at its sole discretion, to provide a replacement unit in the place of repair parts, in which case the warranty period for the replacement unit is limited to the remainder of the original war- ranty period. Alternatively, Company may, at its option, extend a replacement allowance to be applied toward the purchase of a new unit marketed by Company. The exact amount of the allowance will be determined at the discretion of Company, based upon current market conditions, but in no case shall this allowance exceed thirty (30) percent of the original consumer purchase price of the unit excluding such items as ductwork, wiring, piping, and installation costs. The warranty period for repair or replacement parts or unit provided hereunder shall not extend beyond the warranty period stated below. Company shall have no responsibility hereunder for installation, shipping, handling, or other charges except as specifically provided herein.
This warranty covers only the equipment described by the Product Model Number and Unit Serial Number on the equipment or listed on the War- ranty Registration Card, and applies only to products installed in the United States, Canada, or Puerto Rico. Tampering, altering, defacing, or remov- ing the product serial number will serve to void this warranty. This warranty extends only to the original consumer purchaser and is nontransferable. For this warranty to apply, the product must be installed according to Company recommendations and specifications, and in accordance with all local, state, and national codes; and the product or residence must not be removed from its place of original installation. This warranty does not apply to any unit sold over the Internet, by telephone or other electronic means unless the dealer that buys or sells a unit over the Internet, by telephone or other electronic means also installs the unit. In the absence of a recorded Warranty Registration Card, the warranty period will begin upon product shipment from Company. If you are unaware of the date the warranty became effective, contact Company at (877)
ADDITIONAL CONDITIONS FOR HEAT EXCHANGER WARRANTY: This warranty shall cover the heat exchanger (primary and/or secondary, if applicable) only if:
1.The product has not been operated with an input rate in excess of the rating plate attached to the product.
2.The product has not been allowed to operate without the use of the proper automatic limit control on the maximum warm air temperature and/or without adequate circulation.
3.The product is installed so that the combustion air is not contaminated by compounds of chlorine, fluorine, or other damaging chemicals (or vapors).
4.The product is installed such that the heat exchangers are not exposed to return air temperatures below stated ratings.
FOR PRODUCT REGISTRATION: For your benefit and protection, register your product with Company promptly after installation. This will initiate the warranty period and allow us to contact you, should it become necessary. You can register your product online at www.upgproductregistra- tion.com or by returning the Warranty Registration Card on the back page of this packet.
Product Model Number: _________________________________ | Installation Date: _________________________________ |
Unit Serial Number: ____________________________________ | Installing Dealer: _________________________________ |
FOR WARRANTY SERVICE OR REPAIR: Notify your Installing Dealer or a Participating Dealer, preferably in writing, as soon as possible after dis- covery of the problem. Be sure to include the Product Model Number, Unit Serial Number, Installation Date, and a description of the problem. You may find the Installing Dealer's name on this page or on the equipment, and you can locate Participating Dealers online at www.yorkupg.com.
If a Dealer response is not received within a reasonable amount of time, notify Company at: Johnson Controls Unitary Products, Consumer Rela- tions, 5005 York Drive, Norman, OK 73069 or by telephone at (877)
WARRANTY PERIOD: The warranty period in years, depending on the part, is as shown in the chart below.
CONDENSING UNITS
CONDENSING UNITS
ALL MODELS
COMPRESSOR
6 years
PARTS
2 years
MAINTENANCE: Company strongly recommends regular periodic preventive maintenance on this equipment. The person most familiar with the equipment in your HVAC system is a Participating Dealer. The Participating Dealer can ensure that your maintenance program meets the “Company Warranty” conditions, maximize the equipment efficiency, and service your unit within the mandated guidelines with regard to unlawful discharge of refrigerants into the atmosphere.
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