Johnson Controls Understanding Error Codes and Solutions for TG9S Furnaces

Models: TG9S*MP GG9S*MP

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364861-UIM-B-0708

3 RED FLASHES: This indicates the normally open pressure switch contact did not close after the inducer was energized. This could be caused by a number of problems: faulty inducer, blocked vent pipe, bro- ken pressure switch hose or faulty pressure switch.

4 RED FLASHES: This indicates that the main limit switch has opened its normally closed contacts. The control will operate the supply air blower and inducer. This condition may be caused by: dirty filter, improperly sized duct system, incorrect blower speed setting, incorrect firing rate or faulty blower motor. Also, this fault code could be caused by a blown fuse located on the control board.

5 RED FLASHES: This fault is indicated if the normally closed contacts in the rollout switch opens. The rollout control is manually reset. If it has opened, check for proper combustion air, proper inducer operation, and primary heat exchanger failure or burner problem. Be sure to reset the switch and cycle power (24 VAC) to the control after correcting the fail- ure condition. Also, this fault code could be caused by a blown fuse located on the control board.

6 RED FLASHES: This indicates that after the unit was operating, the pressure switch opened 4 times during the call for heat. If the main blower is in a “Delay on” mode, it will complete it, and any subsequent delay off period. The furnace will lock out for one hour and then restart.

7 RED FLASHES: This fault code indicates that the flame could not be established. This no-light condition occurred 3 times (2 retries) during the call for heat before locking out. Low gas pressure, faulty gas valve, dirty or faulty flame sensor, faulty hot surface ignitor or burner problem may cause this. The furnace will lock out for one hour and then restart.

8 RED FLASHES: This fault is indicated if the flame is lost 5 times (4 recycles) during the heating cycle. This could be caused by low gas pressure, dirty or faulty flame sensor or faulty gas valve. The furnace will lock out for one hour and then restart.

9 RED FLASHES: Indicates reversed line voltage polarity or grounding problem. Both heating and cooling operations will be affected. Check polarity at furnace and branch. Check furnace grounding. Check that flame probe is not shorted to chassis.

10 RED FLASHES: Flame sensed with no call for heat. Check gas valve and gas valve wiring.

11 RED FLASHES: This indicates that a primary or auxiliary limit switch has opened its normally-closed contacts and has remained open for more than five minutes. This condition is usually caused by a failed blower motor or blower wheel. Cycle power (24 VAC) to the control to reset the hard lockout condition after correcting the failure condition.

12 RED FLASHES: This code indicates an open igniter circuit, which could be a disconnected or loose wire or a cracked or broken igniter.

STEADY ON RED: Control failure. Replace control board.

60-MINUTE AUTOMATIC RESET FROM LOCKOUT: This control includes a “watchdog” type circuit that will reset from a lockout condition after 60 minutes. Operational faults 6,7,8 will be reset. This provides protection to an unoccupied structure if a temporary condition exists causing a furnace malfunction. An example would be a low incoming gas supply pressure preventing unit operation. When the gas pressure is restored, at some point the “watchdog” would restart the unit and pro- vide heat for the house.

NOTE: If a flame is detected the control flashes the LED for 1/8 of a second and then enters a flame stabilization period.

IGNITION CONTROL FLAME SENSE LEVELS Normal flame sense current is approximately 3.7 microamps DC (µa)

Low flame signal warning starts at 1.5 microamps.

Low flame signal control lockout point is

0.1 microamps DC (µa)

DIAGNOSTIC FAULT CODE STORAGE AND RETRIEVAL

The control in this furnace is equipped with memory that will store up to five error codes to allow a service technician to diagnose problems more easily. This memory will be retained even if power to the furnace is lost. This feature should only be used by a qualified service tech- nician.

If more than five error codes have occurred since the last reset, only the five most recent will be retained. The furnace control board has a but- ton, labeled "LAST ERROR" that is used to retrieve error codes. This function will only work if there are no active thermostat signals. So any call for heating, cooling or continuous fan must be terminated before attempting to retrieve error codes.

To retrieve the error codes, push the LAST ERROR button. The LED on the control will then flash the error codes that are in memory, starting with the most recent. There will be a two-second pause between each flash code. After the error codes have all been displayed, the LED will resume the normal slow green flash after a five second pause. To repeat the series of error codes, push the button again.

If there are no error codes in memory, the LED will flash two green flashes. To clear the memory, push the LAST ERROR button and hold it for more than five seconds. The LED will flash three green flashes when the memory has been cleared, then will resume the normal slow green flash after a five-second pause.

Thermostat Calling for Heat

(Seconds)

0 2

17

22

52

Thermostat Satisfied

0

THERMOSTAT

Fan on Delay 30 Seconds

ON

OFF

OFF

INDUCER

ON

OFF

ON

15

OFF

Sec.

 

Post

 

IGNITOR OFF

MAIN VALVE

OFF

HUMIDIFIER

OFF

ELECTRONIC

AIR CLEANER OFF

CIRCULATING

BLOWER OFF

OFF

ON

ON

OFF

ON

OFF

ON

OFF

Purge

OFF

OFF

OFF

OFF

60, 90, 120, 180 SEC. OFF Selectable Fan Off Delay

FIGURE 41: Furnace Control Event Schedule

Johnson Controls Unitary Products

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Johnson Controls GG9S*MP, TG9S*MP Diagnostic Fault Code Storage and Retrieval, Furnace Control Event Schedule

TG9S*MP, GG9S*MP specifications

Johnson Controls has long been at the forefront of building efficiency solutions, and their TG9S*MP and GG9S*MP series exemplify this commitment. These two-stage, multi-position gas furnaces are designed for optimal comfort and performance in residential applications, and they come packed with a variety of features that enhance their efficiency and operational capabilities.

One of the standout features of the TG9S*MP and GG9S*MP furnaces is their efficient two-stage operation. This technology allows the unit to operate at a lower capacity most of the time, which translates into reduced energy consumption and costs. When the demand for heating increases, the furnace automatically shifts to a higher capacity, ensuring a consistent and comfortable indoor temperature. This flexibility not only enhances comfort but also extends the lifespan of the unit as it doesn't have to work harder than necessary.

Energy efficiency is a crucial characteristic of both models. With an Annual Fuel Utilization Efficiency (AFUE) rating of up to 96%, these furnaces convert a significant amount of the fuel they consume into usable heat. Such efficiency ratings not only help in reducing energy bills but also have a positive impact on the environment by minimizing greenhouse gas emissions.

Both models feature advanced technology in their design, including a fully modulating gas valve and a variable-speed blower motor. The modulating valve adjusts the gas flow in response to the thermostat’s signals, allowing for precise temperature control and improved comfort. Meanwhile, the variable-speed blower motor enhances airflow while operating quietly, significantly improving overall indoor air quality by promoting even heat distribution throughout the home.

From a structural standpoint, the TG9S*MP and GG9S*MP are built with durable materials designed for longevity. Their compact design allows for flexible installation options, whether in a closet, attic, or basement. The furnaces also come equipped with a robust heat exchanger crafted from high-quality materials, which ensures both reliability and efficiency.

In conclusion, the Johnson Controls TG9S*MP and GG9S*MP furnaces provide homeowners with efficient, reliable, and comfortable heating solutions. With advanced features such as two-stage operation, impressive AFUE ratings, and modern technology integrations, these models stand out in the market as dependable options for both energy savings and year-round comfort. Whether you're a homeowner looking to upgrade your heating system or a contractor seeking high-quality products for your clients, these furnaces represent a smart choice.