Troubleshooting

What appears to be trouble is not always serious. Check the following points before calling a service center.

General

•Main menu screen or other screens suddenly go off.

] There is a time limit for some operations. In this case, if no operation is done for a certain period, the current source operation screen resumes.

•Sound is sometimes interrupted.

]You are driving on rough roads.

Stop playback while driving on rough roads.

] Disc is scratched.

•Sound cannot be heard from the speakers.

] Connections are incorrect.

•“Connect Error” appears on the display.

] The control panel is not attached correctly. Remove the control panel, wipe the connector (see page 58), then attach it again.

•“Reset P00” — “Reset P44” appears on the display.

] Something is blocking the control panel movement. Press the reset button (see page 2). If it does not work, check the installation (ex. whether screws longer than specified are used or not).

FM/AM broadcast•SSM automatic presetting does not work.

] Signals are too weak. Store stations manually.

•Static noise is generated while listening to the radio.

] The antenna is not connected firmly.

Disc playback—CD/CD-R/CD-RW•Disc cannot be played back.

] Disc is inserted upside down.

•Disc cannot be recognized (“No Disc,” “Loading Error,” or “Eject Error” flashes).

]The CD player may function incorrectly.

Press

 

 

and 0 at the same time

for more than 2 seconds to display the following screen, then press “Emergency Eject.”

•Tracks on the CD-R/CD-RW cannot be skipped.

] CD-R/CD-RW is not finalized.

•Disc cannot be ejected.

] Disc is locked. Unlock the disc (see page 21).

Disc playback—MP3/WMA

•Disc cannot be played back.

] MP3/WMA tracks do not have the extension code—<mp3> or <wma> in their file names.

] MP3/WMA tracks are not recorded in the format compliant with ISO 9660 Level 1, ISO 9660 Level 2, Romeo, or Joliet.

•Noise is generated.

] The current track is not an MP3/WMA file (although it has the extension code— <mp3> or <wma>).

•Elapsed playing time is not correct.

] This sometimes occurs during play. This is caused by how the tracks are recorded on the disc.

•“Not Support” appears and tracks skip.

] Tracks are not encoded in an appropriate format.

] Copy-protected WMA tracks cannot be played back.

ENGLISH

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