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Troubleshooting
What appears to be trouble is not always serious. Check the following points before calling a service center.
Symptoms | Remedies |
|
|
Bluetooth device does not detect the unit. | • This unit can be connected with one Bluetooth cellular |
| phone and one Bluetooth audio device at a time. |
| While connecting a device, this unit cannot be detected |
| from another device. Disconnect currently connected |
| device and search again. |
|
|
The unit does not detect the Bluetooth device. | • Check the Bluetooth setting of the device. |
| • Search from the Bluetooth device. After detecting the |
| unit, select “Open” on the unit to connect the device. |
|
|
“Device Unfound/UNFOUND” appears on the display. | • Check the Bluetooth setting of the device, then search |
| again. |
|
|
The unit does not make pairing with the Bluetooth | • Enter the same PIN Code to the unit and target device. |
device. | • Select the device name from “Special Device,” then |
| connect again. |
|
|
“Connection Error/ERR CNT” appears on the display. | • Select “Connect” to connect the device again. |
|
|
Echo or noise occurs. | • Adjust the position of the microphone unit. |
|
|
“Error/ERROR” appears on the display. | • Try the function again. |
| • (If the message appears again) |
| The connected device is not equipped with the |
| function. |
|
|
“Loading/LOADING” appears on the display. | • Try the function again. |
|
|
“Please Wait/WAIT” appears on the display. | • Wait until the message goes off. |
| • (If the message does not go off) |
| Turn Off, then turn On the power to the receiver. |
|
|
“Reset 08/RESET 8” appears on the display. | • Check the connection between the adapter and the |
| unit. |
| • Turn Off, then turn On the power to the receiver. |
|
|
Phone sound quality is poor. | • Reduce the distance between the unit and the |
| Bluetooth cellular phone. |
| • Move the car to a place where you can get a better |
| signal reception. |
|
|
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