Troubleshooting
If a problem arises while you are using the TV, please read this “Troubleshooting” well before you request having the TV repaired. You may be able to fix it easily by yourself. For example, if the AC plug is disconnected from the AC outlet, or the TV aerial has problems, you may think there is a problem with the TV itself.
Important:
•This Troubleshooting guide only covers problems whose cause are not easy to determine. If a question arise when you are operating a function, read the page(s) corresponding to the operation of the function well, not this Troubleshooting guide.
•After you have followed the Troubleshooting description or the operating description of the functions concerned without any success, remove the AC plug from the AC outlet and request a repair of your TV. Do not attempt to repair the TV by yourself or remove the rear cover of the TV.
ENGLISH
If you cannot turn on the TV
•Are the AC plugs on the power cords from the TV and receiver connected to AC outlets?
•Make sure to set the VCR/TV/DVD switch to the TV position. You cannot turn the TV on when the VCR/TV/ DVD switch is set to the VCR or DVD position.
If you cannot turn off the TV
•Make sure to set the VCR/TV/DVD switch to the TV position. You cannot turn the TV off when the VCR/TV/ DVD switch is set to the VCR or DVD position.
No picture/No sound
•Have you chosen a TV channel whose reception is extremely bad? In this case, the BLUE BACK function will be activated, the entire screen becomes blue, and the sound is muted. In spite of this, if you want to view the TV channel, follow the description “BLUE BACK” on page 27 to try to change the BLUE BACK function setting to OFF.
•Have you set the SPEAKER function to OFF? Follow the description “SPEAKER” on page 24 to confirm the SPEAKER function setting to try to solve the problem.
•If the SYSTEM setting for a TV channel is incorrect, it may prevent the sound from being issued. Follow the description “EDIT/MANUAL” on page 29 to use the MANUAL function to try to change the SYSTEM setting.
Poor picture
•If noise totally obscures the picture (snow), the aerial or aerial cable may have trouble. Check the following to try to solve the trouble:
Has the TV and aerial been connected properly? Has the aerial cable been damaged?
Is the aerial pointed to the right direction? Is the aerial itself faulty?
•If the TV or aerial receives interference from the other devices, stripes or noise may appear in the picture. Move such devices as an amplifier, personal computer, or a hair drier that can cause interference away from your TV, or try changing its location. If the aerial suffers interference from a radio tower or
•If the TV receives interference from signal reflecting from mountains or building,
•Are your COLOUR SYSTEM settings for the TV channels correct? Follow the description “COLOUR SYSTEM” on page 23 to try to solve the trouble.
•Has COLOUR or BRIGHT been controlled properly? Follow the description “Picture Adjustment” on page 21 to try to adjust them properly.
•Videotaping teletext is not recommended because it may not record correctly.
•When viewing images from commercially available video software products, or videos from videotapes which have been recorded improperly, the top of the image may be distorted. This is due to the condition of the video signal, and not because of malfunction.
Poor sound
•Have you adjusted BASS or TREBLE properly? If not, follow the description “Sound Adjustment” on page 24 to try to adjust them properly.
•When the TV channel reception is poor, it can be hard to hear the stereo or bilingual sound. In this case, follow the description “STEREO / I • II” on page 24 to hear the sound more easily by changing it to a mono sound.
Operation disabled
•Have the batteries of the remote control become exhausted? Follow the description “Putting the batteries into the Remote control” on page 6 and replace them with new batteries to try to solve the problem.
•Have you attempted to use the remote control at the sides or rear of the TV or at a location more than seven meters apart from the TV location? Operate the remote control in the front of your TV or a location less than seven meters from your TV to try to solve the problem.
•When you are viewing a teletext programme, you cannot operate the menus. Press the bbutton to return the teletext programme to the ordinary TV programme to try operating the menus.
•If the TV suddenly stops responding, disconnect the power cords of the TV and receiver from the AC outlets. Connect them to the AC outlets again to turn on the TV. If the TV returns to a normal state, it is not a failure.
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