TROUBLESHOOTING GUIDE

Check the following chart before requesting service.

SYMPTOMS

CAUSE

 

POSSIBLE SOLUTIONS

PAGE

 

POWER

 

 

 

 

 

 

 

 

 

 

 

 

 

No po wer.

The AC power cor d is not connected.

Connect the A C power cor d to the

7

 

AC outlet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Although the po wer is on,

Cassette is not inser

ted.

 

Inser t a video cassette .

32

 

the TV/VCR does not

 

 

 

 

 

 

TIMER button is depressed.

 

Press the TIMER button.

41

 

operate .

 

 

 

 

 

 

 

 

 

TV BROADCAST RECEPTION

 

 

 

 

 

 

 

 

 

 

 

TV station e xperiencing pr oblems.

Try another c hannel.

17

 

 

 

 

 

 

 

 

Picture control is not adjusted.

 

Check picture contr ol adjustments.

28, 29

 

 

 

 

 

 

 

 

Poor or no picture .

Possib le local interf

erence .

 

Check for sour ce of reception

47

 

 

disturbance .

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Antenna (CA TV) connector is not

 

Check CATV connection or

 

 

 

connected or possib

le local interf

er-

VHF/UHF antenna, reposition

11, 12

 

 

ence.

 

 

or rotate antenna.

 

 

 

 

 

 

 

 

TV station e xperiencing pr oblems.

Try another c hannel.

17

 

 

 

 

 

 

 

 

Picture control is not adjusted.

 

Check picture contr ol adjustments.

28, 29

 

 

 

 

 

 

 

 

Poor or no color .

Possib le local interf

erence .

 

Check for sour ce of reception

47

 

 

disturbance .

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Antenna (CA TV) connector is not

 

Check CATV connection or VHF/

 

 

 

connected or possib

le local interf

er-

UHF antenna, reposition or rotate

11, 12

 

 

ence.

 

 

antenna.

 

 

 

 

 

 

 

 

TV station e xperiencing pr oblems.

Try another c hannel.

17

 

 

 

 

 

 

 

Picture w obb les or drifts.

Antenna (CA TV) connector is not

 

Check CATV connection or VHF/

 

 

connected or possib

le local interf

er-

UHF antenna, reposition or rotate

11, 12

 

 

ence.

 

 

antenna.

 

 

 

 

 

 

 

 

 

Cable TV channel is scramb led.

 

Try another c hannel.

17

 

 

 

 

 

 

 

 

CATV connector is not connected.

 

Check all CATV connections.

12

 

 

 

 

 

 

No CATV reception.

TV/CATV Mode men u option is set to

Set the TV/CATV Menu option

21

 

the TV mode .

 

 

to the CA TV mode .

 

 

 

 

 

 

 

 

 

 

 

 

 

Cable TV service interrupted.

 

Contact y our Cab le TV compan y.

12

 

 

 

 

 

 

No reception abo ve

TV/CATV Mode men u option is not

Make sure TV/CATV menu option is

21

 

set to the appr opriate mode .

 

in the appr opriate mode .

 

 

 

 

channel 13.

 

 

 

 

 

 

UHF antenna is not connected.

 

Check UHF antenna.

11

 

 

 

 

 

 

 

 

 

 

TV station e xperiencing pr oblems.

Try another c hannel.

17

 

 

 

 

 

 

 

 

Antenna (CA TV) connector is not

 

Check CATV connection or VHF/

 

 

 

connected or possib

le local interf

er-

UHF antenna, reposition or rotate

11, 12

 

Poor or no sound.

ence .

 

 

antenna.

 

 

 

 

 

 

 

 

 

 

Possib le local interf

erence .

 

Check for sour ce of reception

47

 

 

 

disturbance .

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MUTING button is depressed.

 

Check that MUTING b utton has

18

 

 

 

not been pressed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

48

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JVC TV-13143W manual Troubleshooting Guide, Symptoms Cause Possible Solutions Power, TV Broadcast Reception