JVC XV-S403SG, XV-S402SL manual Troubleshooting, Symptom Possible case Remedy

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Troubleshooting

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What appears to be a malfunction may not always be serious. Please go through the following list before requesting service.

Symptom	Possible case	Remedy
Power does not come on.	Power plug is not inserted securely.	Plug in securely.
	Too far from the unit.	More closer to the unit.
	The tip of the remote unit is not pointed in	Point the infrared light- emitting window
Remote control does not work.	the right direction.	toward the remote sensor on the front panel.
	Batteries are exhausted.	Replace the batteries with new ones.
	Battery polarity is incorrect.	Take out the batteries and insert them again in
		the correct direction.
The TV/VIDEO - CANCEL, CURSOR or		To control the unit, set the TV - DVD switch to
numeric buttons do not work.	The TV - DVD switch is not correctly set.	“DVD”. To control your TV, set the TV - DVD
(For XV-S402SL/XV-S403SG)		switch to “TV”.
	Connection of video cable is incorrect.	Connect the cable correctly.
No picture is displayed on the
	Input selection of TV is incorrect.	Select correctly.
monitor.
	Disc is not playable.	Use a playable disc. (See page 15.)
No picture is displayed on the
monitor or the monitor screen is blue	Jack(s) at use is (are) not active.	Make them active. (See pages 16 and 17.)
when using the COMPONENT or
S-VIDEO output jack(s).
Picture is noisy.	The unit is connected to a VCR directly	Connect the unit so that the picture signal
	and the copyguard function is activated.	flows directly to the TV.
No audio is reproduced.	Connection is incorrect.	Check the connections.
	Input selection of amplifier is incorrect.	Select correctly.
No audio is reproduced when playing	The audio signal is not derived from the	Use the AUDIO OUT when playing back such
back a DVD disc recorded with 96 kHz,
	unit's DIGITAL OUT.	discs.
linear PCM audio.
Sound is distorted or noise is	Disc is dirty.	Wipe the disc surface.
generated.
Picture does not fit the television	MONITOR TYPE is not correctly set.	Select monitor type correctly. (See page 47.)
screen.	Television is not correctly set.	Set the television correctly.
	Microcomputer malfunction due to	Turn off the power and unplug the power
	lightning or static electricity.	cord, then connect the power cord again.
Operation is not possible.
	Moisture condensation caused by a	Turn off the power, then turn it on a few hours
	sudden change of temperature or
		later.
	humidity.

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