TROUBLESHOOTING

Problem

Possible cause/cause

Solution

The coffee is

The cup and the infusion

Pre-heat cups, infusion

not hot

head are cold.

head and other

enough.

 

attachments.

The coffee

The filter holder is fitted

Check the infusion

drops from

properly to the infusion

head; remove the

the side of

head; or some powder

powder from infusion

infusion

on the side of infusion

head; wipe the

head.

head; or some remaining

gasket with a wet

 

coffee on the gasket for

cloth;

 

infusion head; or the

You may contact

 

gasket is broken.

service center for a

 

 

new gasket.

The pump

No water in tank; or the

Fill the tank with

makes a lot

tank is not correctly

water; put the tank in

noise

positioned into the

correct position; use

 

appliance; or the coffee

the fresh coffee

 

powder is not fresh, too

powder.

 

dry.

 

No water will

No water in tank; or the

Fill the tank with

come out.

tank is not correctly

water; put the tank in

 

positioned into the

correct position; clean

 

appliance; or the filter

up filter holder and

 

holder is blocked; or the

use coarser powder;

 

powder is too fine, not

descale the machine

 

tamped down enough;

 

 

or a scale in machine.

 

Beverage is

The powder is too

Use finer powder; add

running fast.

coarse; or the coffee

more powder; tamper

 

powder is not enough; or

the powder tightly.

 

the coffee powder is not

 

 

tamped down enough.

 

Frothing is

Steam pipe is blocked; or

Clean up steam pipe;

not ideal.

the milk is not fresh; or

use fresh milk; use the

 

the milk is not cold; no

cold milk; fill the tank

 

water in tank.

with water.

 

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USK EXP 4 - 070830

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Kalorik USK EXP 4 manual Troubleshooting

USK EXP 4 specifications

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