TROUBLESHOOTING - continued

 

 

Symptom

Cause

Solution

 

 

 

 

 

 

 

No detergent.

Detergent suction tube not

Check connection.

 

 

 

properly connected to the

 

 

 

 

machine.

 

 

 

 

 

 

 

 

 

Detergent is too thick.

Dilute detergent, for best results use

 

 

 

 

Kärcher detergent.

 

 

 

 

 

 

 

 

Filter on detergent suction

Run warm water through filter to

 

 

 

tube is clogged.

remove debris.

 

 

 

 

 

 

 

 

Damaged or clogged

Remove obstruction or replace

 

 

 

detergent suction tube.

detergent suction tube.

 

 

 

 

 

 

 

 

Spray wand is in high

Turn spray wand tip to low pressure

 

 

 

pressure position.

position.

 

 

 

 

 

 

 

 

Discharge nozzle is

Blow out or remove debris with a

 

 

 

obstructed.

fine needle.

 

 

 

 

 

 

 

Garden hose

Loose fitting.

Tighten fittings.

 

 

connection leaks.

 

 

 

 

Missing/worn rubber washer.

Insert new washer.

 

 

 

 

 

 

 

 

 

 

Spray wand leaks.

Spray wand not properly

Insert the spray wand into the trigger

 

 

 

attached.

gun. Carefully press in against the

11

 

 

 

 

 

 

spring tension and twist into the

 

 

 

 

 

 

 

 

locked position.

 

 

 

 

 

 

 

 

Broken o-ring or plastic

Call Kärcher customer service

 

 

 

insert.

hotline and order repair kit

 

 

 

 

(part no. 2.883-111.0).

 

 

 

 

 

 

 

Pump is noisy.

Pump is sucking air.

Check that hoses and fittings are air

 

 

 

 

tight. Turn off machine and purge

 

 

 

 

pump by squeezing trigger gun until

 

 

 

 

a steady flow of water emerges

 

 

 

 

through the nozzle.

 

 

 

 

 

 

 

Water leaks from

Loose fittings.

Check that all fittings are tight.

 

 

pump (up to 10

 

 

 

 

Thermal protection device

Thermal protection device will

 

 

drops per minute

 

 

is permissible).

has been activated.

automatically reset.

 

 

 

 

 

 

 

 

Water seals are damaged

Call service center.

 

 

 

or worn.

 

 

 

 

 

 

 

 

Oil Drip.

Oil seals are damaged or

Call service center.

 

 

 

worn.

 

 

 

 

 

 

 

 

 

 

If you encounter any additional

 

 

 

 

difficulties not listed, please call

 

 

 

 

our service center for help.

 

 

 

 

Karcher Customer Support USA

 

 

 

 

1-800- 537-4129

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Karcher K 5000 G Symptom Cause Solution No detergent, Garden hose, Connection leaks, Spray wand leaks, Pump is noisy