Before You Call
Food does not heat evenly.
Poor cooking results.
Cooktop Zone Control displays E or timer display displays a 2 digits error code.
Cooking Zone LED continuously flashes,
Metal marks on ceramic
cooktop surface
Scratches or abrasions on ceramic cooktop surface
Brown streaks or specks on ceramic cooktop
surface
Areas of discoloration with metafflc sheen on ceramic cooktop surface
Cooktop makes buzzing
noise,
Lightweight or warped pans were used. Be sure to use good quality cookware.
Use only fiat bottom_ evenly balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly. Because lightweight pans heat unevenly_ foods may burn more easily. Adjust Cooking Zone power level setting until the proper amount of heat is obtained.
Many factors affect cooking results. Adjust the recipe's recommended power levels or cooking times. Cookware is too lightweight or warped. Use heavier quality cookware so foods being prepared may cool< more evenly.
Induction Cooktop main control has detected a fault or error condition. Try turning electrical power supply OFF and back ON to cooktop in order to reset Cooktop main controls. Make sure nothing touch control panel area (utensils_ cookware0 etc.). If fault recurs° record fault number
and turn power supply to Cooktop OFF. Caii
Induction Cooktop pan detection sensors do not see the correct cookware. Test with a magnet to be sure cookware is mode with Induction compatible material.
Cookware has been removed from the Cooking Zone without turning the Cooking Zone OFF. Place cookware back on to the Cooking Zone or if finished cooking turn off the affected Cooking Zone. Cool<ware is not centered over the Cooking Zone properly. Refer to Fig. 7 for correct cool<ware
placement.
Sliding or scraping of metal utensils on cooktop surface. DO NOT slide cookware or cooking utensils across the cooktop surface. Use the recommended ceramic glass cooktop cleaning creme to remove the marks. See "Cooktop Cleaning & Maintenance" in the General Care & Cleaning section.
Coarse particles such as salt or sand between cooktop and cookware or cooking utensils can cause scratches. Be sure cooktop surface and bottoms of utensils are clean before placing on cooktop. Small scratches do not affect cooking and will become less visible with time.
Cleaning materials not recommended for
Cookware with rough bottoms was used. Use smooth°
Boil overs are cooked onto cooktop surface. Use a razor blade scraper to remove soil. See
"Cooktop Cleaning & Maintenance" in the Genera_ Care & aeanlng section.
Mineral deposits from food and/or water. Remove using a
Cookware is damaged. Please see pages 6 & 7 of this manual. Also see "Operational noise" section on page 11.
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