Before You Call • Solutions to common problems

Problem

Surface burners do not ignite.

Surface burner flame only part way around burner cap.

Solution

Surface control knob was not completely turned to LITE. Push in & turn the surface control knob to LITE until burner ignites and then turn control knob to desired flame size.

Burner ports are clogged. With the burner OFF, use a small-gauge wire or needle to burner head slots and ignition ports. See Cleaning the cooktop and surface burners in the Care & Cleaning section for additional cleaning instructions.

Range power cord is disconnected from outlet (electric ignition models only). Be sure power cord is securely plugged into the power outlet.

Electrical power outage. Burners may be lit manually. See section on Setting Surface Controls.

Burner slots or ports are clogged. With the surface burner OFF, clean ports with a small-gauge wire or needle.

Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until flame is full.

Surface burner flame is orange.

Dust particles in main gas line. Allow the burner to operate a few minutes until flame turns blue. In coastal areas, a slightly orange flame is unavoidable due to salt content in air.

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Kenmore 790. 7260 manual Before You Call Solutions to common problems