TROUBLESHOOTING GUIDE

 

 

 

 

 

 

 

ICE & WATER

 

 

 

 

 

 

Problem

 

Possible Causes

Solutions

Ice has bad taste or

Water supply contains minerals such

A water filter may need to be installed to eliminate

odor.

as sulfur.

taste and odor problems.

 

 

 

NOTE: In some cases, a filter may not help. It may not

 

 

 

be possible to remove all minerals / odor / taste in all

 

 

 

water supplies.

 

Icemaker was recently installed.

Discard the first few batches of ice to avoid discolored

 

 

 

or bad tasting ice.

 

Ice has been stored for too long.

Ice that has been stored for too long will shrink,

 

 

 

become cloudy, and may develop a stale taste. Throw

 

 

 

away old ice and make a new supply.

 

The food has not been stored

Rewrap the food. Odors may migrate to the ice if

 

properly in either compartment.

food is not wrapped properly.

 

 

 

 

 

The interior of the refrigerator needs

See the Care and Cleaning section for more

 

to be cleaned.

information.

 

The ice storage bin needs to be

Empty and wash the bin (discard old cubes). Make

 

cleaned.

sure that the bin is completely dry before reinstalling

 

 

 

it.

Dispensing warm

Refrigerator was recently installed.

Allow 24 hours after installation for the water storage

water.

 

 

tank to cool completely.

 

The water dispenser has been used

Depending on your specific model, the water storage

 

recently and the storage tank was

capacity will range from approximately 20 to 30 oz.

 

exhausted.

 

 

 

Dispenser has not been used for

If the dispenser has not been used for several hours,

 

several hours.

the first glass dispensed may be warm. Discard the

 

 

 

first 10 oz.

 

Refrigerator is connected to the hot

Make sure that the refrigerator is connected to a cold

 

water supply.

water pipe.

 

 

 

WARNING: Connecting the refrigerator to a hot

 

 

 

water line may damage the icemaker.

Water has bad taste

Water supply contains minerals such

A water filter may need to be installed to eliminate

or odor.

as sulfur.

taste and odor problems.

 

Water filter has been exhausted.

It is recommended that you replace the water filter:

 

 

 

Approximately every 6 months.

 

 

 

When the water filter indicator turns on.

 

 

 

When the water dispenser output decreases.

 

 

 

When the ice cubes are smaller than normal.

 

Refrigerator was recently installed.

Dispense 2.5 gallons of water (flush for approximately

 

 

 

5 minutes) to remove trapped air and contaminates

 

 

 

from the system. Do not dispense the entire 2.5

 

 

 

gallon amount continuously. Depress and release the

 

 

 

dispenser pad for cycles of 30 seconds ON and 60

 

 

 

seconds OFF.

Icemaker is making

Icemaker shutoff (arm/sensor) is

Empty the ice bin. If your icemaker is equipped with

too much ice.

obstructed.

an ice shutoff arm, make sure that the arm moves

 

 

 

freely. If your icemaker is equipped with the electronic

 

 

 

ice shutoff sensor, make sure that there is a clear path

 

 

 

between the two sensors. Reinstall the ice bin and wait

 

 

 

24 hours to confirm proper operation.

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Kenmore kenmore Ice has bad taste or, Water filter may need to be installed to eliminate, Water supplies, Several hours