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| TROUBLESHOOTING GUIDE | |
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| ICE & WATER |
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Problem |
| Possible Causes | Solutions | |
Ice has bad taste or | Water supply contains minerals such | A water filter may need to be installed to eliminate | ||
odor. | as sulfur. | taste and odor problems. | ||
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| NOTE: In some cases, a filter may not help. It may not | |
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| be possible to remove all minerals / odor / taste in all | |
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| water supplies. | |
| Icemaker was recently installed. | Discard the first few batches of ice to avoid discolored | ||
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| or bad tasting ice. | |
| Ice has been stored for too long. | Ice that has been stored for too long will shrink, | ||
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| become cloudy, and may develop a stale taste. Throw | |
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| away old ice and make a new supply. | |
| The food has not been stored | Rewrap the food. Odors may migrate to the ice if | ||
| properly in either compartment. | food is not wrapped properly. | ||
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| The interior of the refrigerator needs | See the Care and Cleaning section for more | ||
| to be cleaned. | information. | ||
| The ice storage bin needs to be | Empty and wash the bin (discard old cubes). Make | ||
| cleaned. | sure that the bin is completely dry before reinstalling | ||
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| it. | |
Dispensing warm | Refrigerator was recently installed. | Allow 24 hours after installation for the water storage | ||
water. |
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| tank to cool completely. | |
| The water dispenser has been used | Depending on your specific model, the water storage | ||
| recently and the storage tank was | capacity will range from approximately 20 to 30 oz. | ||
| exhausted. |
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| Dispenser has not been used for | If the dispenser has not been used for several hours, | ||
| several hours. | the first glass dispensed may be warm. Discard the | ||
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| first 10 oz. | |
| Refrigerator is connected to the hot | Make sure that the refrigerator is connected to a cold | ||
| water supply. | water pipe. | ||
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| WARNING: Connecting the refrigerator to a hot | |
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| water line may damage the icemaker. | |
Water has bad taste | Water supply contains minerals such | A water filter may need to be installed to eliminate | ||
or odor. | as sulfur. | taste and odor problems. | ||
| Water filter has been exhausted. | It is recommended that you replace the water filter: | ||
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| Approximately every 6 months. | |
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| When the water filter indicator turns on. | |
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| When the water dispenser output decreases. | |
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| When the ice cubes are smaller than normal. | |
| Refrigerator was recently installed. | Dispense 2.5 gallons of water (flush for approximately | ||
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| 5 minutes) to remove trapped air and contaminates | |
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| from the system. Do not dispense the entire 2.5 | |
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| gallon amount continuously. Depress and release the | |
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| dispenser pad for cycles of 30 seconds ON and 60 | |
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| seconds OFF. | |
Icemaker is making | Icemaker shutoff (arm/sensor) is | Empty the ice bin. If your icemaker is equipped with | ||
too much ice. | obstructed. | an ice shutoff arm, make sure that the arm moves | ||
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| freely. If your icemaker is equipped with the electronic | |
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| ice shutoff sensor, make sure that there is a clear path | |
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| between the two sensors. Reinstall the ice bin and wait | |
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| 24 hours to confirm proper operation. |
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