|
|
| TROUBLESHOOTING GUIDE |
| |
|
|
|
|
| |
|
|
| ICE & WATER |
|
|
|
|
|
|
|
|
Problem |
| Possible Causes | Solutions |
| |
Icemaker is not | Doors are opened often or for long | If the doors of the unit are opened often, ambient |
| ||
making enough ice | periods of time. | air will warm the refrigerator which will prevent the |
| ||
(continued). |
|
| unit from maintaining the set temperature. Lowering |
| |
|
|
| the refrigerator temperature can help, as well as not |
| |
|
|
| opening the doors as frequently. |
| |
| Doors are not closed completely. | If the doors are not properly closed, ice production |
| ||
|
|
| will be affected. See the Doors will not close |
| |
|
|
| completely or pop open section in Parts & Features |
| |
|
|
| Troubleshooting for more information. |
| |
| The temperature setting for the | The recommended temperature for the freezer |
| ||
| freezer is too warm. | compartment for normal ice production is |
| ||
|
|
| If the freezer temperature is warmer, ice production |
| |
|
|
| will be affected. |
| |
Dispensing water | Water filter has been exhausted. | It is recommended that you replace the water filter: |
| ||
slowly. |
|
| Approximately every six months. |
| |
|
|
|
| ||
|
|
| When the water filter indicator turns on. |
| |
|
|
| When the water dispenser output decreases. |
| |
|
|
| When the ice cubes are smaller than normal. |
| |
| Reverse osmosis filtration system is | Reverse osmosis filtration systems can reduce the water |
| ||
| used. | pressure below the minimum amount and result in |
| ||
|
|
| icemaker issues. |
| |
|
|
| If the problem persists, it may be necessary to contact |
| |
|
|
| a plumber. |
| |
| Low house water supply pressure. | The water pressure must be between 20 and 120 psi |
| ||
|
|
| (140 and 830 kPa) on models without a water filter |
| |
|
|
| and between 40 and 120 psi (280 and 830 kPa) on |
| |
|
|
| models with a water filter. |
| |
|
|
| If the problem persists, it may be necessary to contact |
| |
|
|
| a plumber. |
| |
Not dispensing ice. | Doors are not closed completely. | Ice will not dispense if any of the refrigerator doors |
| ||
|
|
| are left open. |
| |
| Infrequent use of the dispenser. | Infrequent use of the ice dispenser will cause the cubes |
| ||
|
|
| to stick together over time, which will prevent them |
| |
|
|
| from properly dispensing. Check the ice bin for ice |
| |
|
|
| cubes clumping/sticking together. If they are, break up |
| |
|
|
| the ice cubes to allow for proper operation. |
| |
| The delivery chute is clogged with | Eliminate the frost or ice fragments by removing the |
| ||
| frost or ice fragments. | ice bin and clearing the chute with a plastic utensil. |
| ||
|
|
| Dispensing cubed ice can also help prevent frost or ice |
| |
|
|
| fragment buildup. |
| |
|
|
|
|
| |
| The dispenser display is locked. | Press and hold the Lock button for three seconds to |
| ||
|
|
| unlock the control panel and dispenser. |
| |
| Ice bin is empty. | It may take up to 24 hours for each compartment to |
| ||
|
|
| reach the desired temperature and for the icemaker |
| |
|
|
| to begin making ice. Make sure that the shutoff (arm/ |
| |
|
|
| sensor) is not obstructed. |
| |
|
|
| Once the ice supply in the bin has been completely |
| |
|
|
| exhausted, it my take up to 90 minutes before |
| |
|
|
| additional ice is available, and approximately 24 |
| |
|
|
| hours to completely refill the bin. |
| |
39
