Kenmore Washer owner manual Problem Possible Cause WontDrain

Models: Washer

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Problem

Possible Cause

Won'tDrain/

Low voltage or using

Won'tSpin/

an extension cord.

Wet Loads

 

(cont.)

Cold rinses.

 

Continues

Drain hose is less than

to Fill/

39 in (99 cm) above floor.

Continues

 

to Drain/

Drain hose fits tightly into

Cycle Stuck

standpipe.

 

Drain hose taped into

 

standpipe.

Washer Makes

Load is unbalanced.

Noise

Washer is not level.

 

 

Rear leveling legs not set,

 

Nuts on front feet not tight.

 

Yellow shipping strap with

 

cotter pins not completely

 

removed.

 

Floor not strong enough

 

to support washer.

 

Gears engaging after drain

 

and before spin.

 

Upper part of agitator clicks

 

during wash.

Won't

Water inlet valve

Fill/Won't

screens are plugged.

Rinse/Won't

 

Agitate/

Water is turned off.

Wrong

Hot and cold hoses are

Temperature

reversed.

 

Inlet hose is kinked.

 

Timer dial is not lined up,

 

Power cord not plugged in,

Solution

Check electrical source or call

electrician. Do not use extension cords.

Cold rinses leave loads wetter than warm rinses. This is normal.

Raise the drain hose (see "Installation Requirements").

Adjust drain hose for loose fit (see "Installation Instructions").

Do not seal off drain hose with tape. The drain hose needs an air gap,

Redistribute load.

Level washer. Reset rear legs (see "Installation Instructions").

Tighten nuts (see "Installation Instructions").

Remove strap with cotter pins (see "Installation Instructions").

Relocate washer (see "Installation Requirements").

This is normal.

This is normal.

Clean screens.

Turn on water.

Reverse hoses (see "Installation Instructions").

Straighten hoses.

Turn timer knob to the right slightly and pull to start.

Plug into a grounded 3 prong outlet.

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Kenmore Washer owner manual Problem Possible Cause WontDrain