Kenwood FP980 manual Service & customer care, Troubleshooting guide

all other parts

●Wash by hand, then dry.

●Alternatively they are dishwasher safe and can be washed on the top rack of your dishwasher. Avoid placing items on the bottom rack directly over the heating element. A short low temperature (Maximum 50°C) programme is recommended.

item	suitable for
	dishwashing
main, midi & mini bowl, lid, pushers, spatula	✔
liquidiser glass goblet, lid, filler cap	✔
blade unit and seal for liquidiser and mill	✘
glass mill jar	✔
knife blades, dough tool, maxi blend canopy	✔
whisk beaters	✔
whisk drive head	✘
discs	✔
citrus press	✔
centrifugal juicer	✘
weighing tray	✔
detachable drive shaft	✘
juicer drive adaptor	✘

service & customer care

●If the cord is damaged it must, for safety reasons, be replaced by Kenwood or an authorised Kenwood repairer.

●If you experience any problems with the operation of the processor, before calling for assistance refer to the troubleshooting guide.

UK

If you need help with:

●Using your appliance

●Servicing or repairs (in or out of guarantee)

￿call Kenwood on 023 92392333 and ask for customer care. Have your model number ready - it’s on the underside of the appliance.

●spares and attachments

￿call 0870 2413653.

other countries

Contact the shop where you brought the appliance.

●Designed and engineered by Kenwood in the UK

●Made in China

IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH EC DIRECTIVE 2002/96/EC.

At the end of its working life, the product must not be disposed of as urban waste.

It must be taken to a special local authority differentiated waste collection centre or to a dealer providing this service.

Disposing of a household appliance separately avoids possible negative consequences for the environment and health deriving from inappropriate disposal and enables the constituent materials to be recovered to obtain significant savings in energy and resources. As a reminder of the need to dispose of household appliances separately, the product is marked with a crossed-out wheeled dustbin.

guarantee UK only

If your food processor goes wrong within one year from the date you bought it, we will repair it (or replace it if necessary) free of charge provided:

●you have not misused, neglected, or damaged it;

●it has not been modified (unless by Kenwood);

●it is not second hand;

●it has not been used commercially;

●you have not fitted a plug incorrectly; and

●you supply your receipt to show when you bought it. This guarantee does not affect your statutory rights.

troubleshooting guide

Problem	Cause	Solution
The processor will not operate	No power - power on light not lit.	Check processor is plugged in.
	Bowl not locked on correctly.	Check bowl is located and interlocked correctly and the handle is situated
		towards the right hand side.
	Lid not locked correctly.	Check that the lid interlock is located correctly into the handle area.
	Large pusher not fitted.	Fit the large pusher.
		The processor will not operate if the bowl, lid or large pusher
		are not interlocked correctly.
		If none of the above check the fuse/circuit breaker in
		your home.
Processor stops or slows	Overload protection operated.	Switch off, unplug and allow the appliance to cool down for approximately
during processing	Processor overloaded or overheated during	15 minutes.
	operation.
	Maximum capacity exceeded.	Refer to the speed chart for maximum capacities to process.
Poor performance of	Refer to hints in relevant “using the attachment” section. Check attachments are assembled correctly.
tools/attachments.
Weighing function
Display screen freezes on [- - - -]	Quantity weighed too small.	Use teaspoon and tablespoon measures for very s mall quantities.
Weight changed on display	Power unit moved during operation.	Do not move unit during use.
screen		Zero the display before weighing next ingredients.
Power On light flashing	Normal operation	Check interlocks are engaged correctly.
	The light will flash if the bowl, lid, liquidiser or
	mill are not fitted to the power unit or not locked in
	place correctly.
Auto and Power On light	Normal operation	Check interlocks are engaged correctly or press t he Auto button to switch
flashing	The light will flash if the	off the Auto function.
	Auto selected but interlocks not engaged.

7