LG Electronics KP199 Troubleshooting, Service. Be sure that you have not set an outgoing call

Models: KP199

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Troubleshooting

Troubleshooting

Problem

Possible Solution

 

 

You have entered a number but it

Be sure that you have pressed S.

was not dialled

Be sure that you have accessed the right network

 

service. Be sure that you have not set an outgoing call

 

barring option.

 

Be sure that you have entered the area code.

Your correspondent cannot reach

Be sure that your phone is switched on. Press S

you

for more than one second. Be sure that you are

 

accessing the network service. Be sure that you have

 

not set an incoming call barring option.

Your correspondent cannot hear

Be sure that you have switched off the loudspeaker.

you speaking

Be sure that you are holding the phone close enough

 

to your mouth. The microphone is located at the

 

bottom of the phone.

The audio quality of the call is poor

Check the signal strength indicator on the display

 

. The number of bars indicates the signal strength.

 

If you are in a building try to move closer to window

 

side.

No number is dialled when you

Use the Contacts/Search feature to ensure the

recall a Contacts entry

number has been stored correctly. Resave the

 

number, if necessary.

Cannot use the Internet/WAP

Your subscription does not include data capability.

 

You will need to contact your service provider to apply

 

the service.

Cannot use MMS/picture messages

Your subscription does not include data capability.

on your phone

You will need to contact your service provider to apply

 

the service.

If the above guidelines do not help

Take note of the model number of your mobile phone

you to solve the problem

and a clear description of the problem. Contact your

 

phone dealer or LG Service Center for help.

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LG Electronics KP199 manual Troubleshooting, Service. Be sure that you have not set an outgoing call