3Com RMON-EMP-3 2. Troubleshooting Malfunctions Continued, Symptom, Possible Cause

Models: RMON-EMP-3

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Table 4-2. Troubleshooting Malfunctions (Continued)

Symptom

Possible Cause

Corrective Action

 

 

 

Attached terminal

The terminal is

Follow the

does not operate

malfunctioning.

troubleshooting

 

 

proceduresrecommended

 

 

by the terminal

 

 

manufacturer.

 

 

 

 

Cables are

Make sure that the cable

 

unattached.

connections at both ends

 

 

are secure.

 

 

 

 

Cables are not the

Make sure that the cable

 

correct type.

attached to the terminal

 

 

conforms to the

 

 

specification as described

 

 

in Appendix A,

 

 

Specifications, the

 

 

section titled Connectors

 

 

and Cables.

 

 

 

 

The terminal is

Check the console port

 

configured

configuration. Verify that

 

incorrectly.

the terminal is

 

 

configured as 8-bit data,

 

 

no parity, 1 stop bit, and

 

 

9600 baud rate.

 

 

 

Troubleshooting 4 - 5

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3Com RMON-EMP-3 2. Troubleshooting Malfunctions Continued, Symptom, Possible Cause, Corrective Action