Troubleshooting Guide

What might seem to be a malfunction in your unit may just be the result of slight misoperation or miswiring. Before calling service, first check the following table for possible problems.

PROBLEM

POSSIBLE CAUSE

SOLUTION

The disc control mode cannot be selected.

No cable has been connected to the disc changer input

Connect the control cable to the disc changer input terminal

terminal on the unit.

on the centre unit.

 

 

No CD has been inserted.

For centre units brought on to the market from 1999

 

onwards, it is not possible to switch to the CD mode unless

 

a CD has already been inserted.

No sound can be heard, or the

Attenuator is turned on.

Turn off Attenuator.

volume is low.

 

 

The fader or balance settings are set all the way to one

Reset the fader or balance settings.

 

 

side.

 

 

 

 

 

5 minutes have elapsed since the panel dropped open.

When 5 minutes have elapsed since the panel dropped

 

 

open, the disc will automatically stop playing.

 

 

 

The spectrum analyzer is not

The speaker input cable is not connected.

Refer to the "Connections" section, and connect the cable.

displayed.

 

 

The fader setting has been adjusted to the rear side.

Adjust the fader control on the centre unit to the centre

 

 

 

position.

 

 

 

 

The analyzer display level has been set too low.

Adjust it to a higher level.

 

 

 

 

The volume is too low.

Raise the volume, or alternatively, adjust the analyzer display

 

 

level to a higher level.

 

 

 

Nothing happens when the

The computer chip in the unit is not functioning normally.

Press the reset button on the centre unit.

buttons are pressed.

 

 

 

 

 

A CD ejects as soon as it is

The CD is upside-down.

Load the CD with the labeled side up.

loaded.

 

 

The CD is quite dirty.

Clean the CD, referring to the section on "Cleaning CDs" (see

 

 

 

p. 5).

 

 

 

The sound skips on a CD.

The CD is scratched or dirty.

Clean the CD, referring to the section on "Cleaning CDs" (see

 

 

p. 5).

 

 

 

A track will not play.

Random play has been selected.

Turn off random play.

 

 

 

The system will not enter the

The system is not in CD play mode.

If the main unit is not in CD play mode, it will not go into the

Menu mode.

 

Menu mode.

 

 

 

Cannot play CD-R or CD-RW

Finalization processing is not being conducted for CD-

Conduct finalization processing with CD recorder.

 

R/CD-RW.

 

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Kenwood KDC-D301 instruction manual Troubleshooting Guide, Problem Possible Cause Solution