Troubleshooting

Troubles are not always due to malfunction or failure of the system. In case of a trouble, check the following tables before calling for service.

Amplifier
SymptomCause

Remedy

 

 

 

 

No sound from the speakers.

The speaker cords are disconnected.

Connect it properly referring to <Connecting the

 

 

speakers>.

$%

 

VOLUME is set to the minimum position.

Adjust the volume to a proper level.

 

 

MUTE is ON.

Turn OFF the MUTE.

§

 

The SPEAKERS switches are set to OFF.

Set the SPEAKERS switch to ON.

The standby indicator blinks and sound is not output.

Speaker cords are short-circuited.

Turn the power off, eliminate the short-circuiting, then

 

 

turn on the power again.

 

There may be an internal defect.

If the standby indicator still blinks after eliminating the short-circuiting, there may be an internal defect. Switch it off, unplug the power cord and call for service.

The connected USB device is rated a current capacity higher than the allowable limit.

Remove the USB device and turn on the power again.

Sound is not output from one of the speakers.

The speaker cord is disconnected.

Connect it properly referring to <Connecting the

 

 

speakers>.

$%

 

The speaker is not set up correctly

Set it up properly referring to <Speaker settings>.

 

 

 

*

Sound is not output from the surround

speakers and/or the center speaker, or their sound is very soft.

The surround speaker cords and/or the center speaker

Connect it properly referring to <Connecting the

cord is disconnected.

speakers>.

$%

The speaker is not set up correctly.

Set it up properly referring to <Speaker settings>.

 

 

*

A surround mode has not been activated.

Select a surround mode.

º

The surround and/or center volume controls are set to the

Adjust the speaker levels using the test tone. )

minimum level.

 

 

When playing a Dolby Digital source signal using a DVD

There are many possible causes for this problem,

Set the input mode to digital manual before starting

player, the sound is cut off soon after it starts.

depending on the type of DVD player used.

playback of the Dolby Digital source.

No sound is produced during playback from a DVD player.

The input mode is set to digital manual.

Press the [INPUT MODE] key to select to full auto mode.

 

 

 

A video source cannot be recorded normally.

The software is copy-guarded.

Copy-guarded video software cannot be recorded.

No video output.

PURE AUDIO MODE is on.

Turn off the PURE AUDIO MODE.

£

Display is turned off.

PURE AUDIO MODE is on.

While the PURE AUDIO MODE is on, the display is turned

 

 

off.

£

Tuner

Symptom

Cause

Remedy

 

 

 

 

 

Radio stations cannot be received.

No antenna is connected.

Connect an antenna.

&

 

The broadcast band is not set properly.

Set the broadcast band properly.

¤

 

The frequency of the desired station is not tuned.

Tune the frequency of the desired station.

¤

Interference

Noise due to ignition of an automobile.

Install the outdoor antenna away from the road.

 

Noise due to interference from an electric appliance.

Turn off the power to the appliance.

 

 

Noise due to a nearby TV set.

Install the unit farther away from the TV.

 

A station which was preset cannot be received by pressing

The preset station belongs to a frequency that cannot be

Preset a station with a receivable frequency.

the corresponding numeric key.

received.

 

 

 

The preset memory was cleared because the power cord

Preset the station again.

 

had been unplugged for a long period of time.

 

 

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