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TROUBLESHOOTING

MAINTENANCE

GENERAL INFORMATION
This product has been factory aligned and tested to
specification before shipment. Under normal circumstances,
the transceiver will operate in accordance with these
instructions. All adjustable trimmers, coils, and resistors
in the transceiver were preset at the factory. They should
only be readjusted by a qualified technician who is familiar
with this transceiver and has the necessary test equipment.
Attempting service or alignment without factory authorization
can void the transceiver warranty.
When operated properly, the transceiver will provide
years of service and enjoyment without requiring further
realignment. The information in this section gives some
general service procedures requiring little or no test
equipment.
SERVICE
If it is ever necessary to return this equipment to your
dealer or service center for repair, pack it in its original
box and packing material. Include a full description of the
problems experienced. Include your telephone number,
fax number, and e-mail address (if available) along with
your name and address in case the service technician
needs to call you for further information while investigating
your problem. Do not return accessory items unless you
feel they are directly related to the service problem.
You may return this product for service to the authorized
Kenwood dealer from whom you purchased it, or any
authorized Kenwood service center. A copy of the
service report will be returned with the transceiver.
Please do not send subassemblies or printed circuit
boards; send the complete transceiver.
Tag all returned items with your name and call sign for
identification. Please mention the model and serial
number of the transceiver in any communication
regarding the problem.
SERVICE NOTE
If you desire to correspond on a technical or operational
problem, please make your note short, complete, and to
the point. Help us help you by providing the following:
• Model and serial number of equipment
• Question or problem you are having
• Other equipment in your station pertaining to the problem
• Meter readings
• Other related information (menu setup, mode, frequency, key
sequence to induce malfunction, etc.)
Do not pack the equipment in crushed newspapers for shipment!
Extensive damage may result during rough handling or shipping.