SECTION 4 Troubleshooting
Situation Solution
Brewer does not • Plug Brewer into an independent outlet. have power • Check to be sure that it is plugged in securely.
•Plug into a different outlet.
•Reset your home’s circuit breaker if necessary.
•Make sure that the Power Switch has been turned on and LCD Display is illuminated.
Brewer will not brew • After placing the
•If the LCD Control Center indicates “ADD WATER”, add water to the Water Reservoir or make sure the Water Reservoir is seated properly in its base.
•If the LCD Control Center indicates “ADD WATER” even after refilling, contact Customer Service at 1.866.901.BREW (2739).
•The Exit Needle may be clogged (refer to page 16).
Chlorine or mineral • Consider using bottled water, filtered water taste in coffee or the Keruig® Water Filter Starter Kit
(available at www.keurig.com).
Situation Solution
Brewing a partial cup • The Exit Needle may be clogged (refer to page 16).
•Clean the
•The Water Reservoir may have been removed during brewing. Replace the Water Reservoir and perform a water brew without a
•
•If you have repeated the
The time is not • The time will not be displayed on the LCD displayed on the LCD unless you have set it. To set the clock, follow the
Message Center procedure on page 12.
•If power is interrupted to the Brewer, you will need to set the clock again using the procedure on page 12.
Brewer shuts • Check to make sure that the Auto Off timer
off or turns on and/or On/Off time features have not been set. To automatically do this, press the MENU Button below “MENU”
and scroll through the programming options. “OFF” should be displayed for Auto Off timer and On/Off. If “OFF” is not displayed, follow directions on pages
If any problems persist, contact Customer Service at 1.866.901.BREW (2739)
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