SECTION 4
TROUBLESHOOTING
SITUATION
Brewer does not have power
Brewer will not brew when used for the first time
Brewer will not brew
Brewing a partial cup
The time is not displayed on the LCD Message Center
My Brewer shuts off or turns on automatically
SOLUTION
•Plug Brewer into an independent outlet.
•Check to be sure that it is plugged in securely.
•Plug into a different outlet.
•Reset circuit breaker if necessary.
•Make sure that the Power Switch has been turned on and LCD lights are illuminated.
•The Brewer must be primed for use by filling the internal hot water tank before the first brew. ‘PRIME’ will be displayed on the LCD Control Center (refer to page 6).
•If Brewer is cold/frozen, wait for at least two hours for it to reach room temperature.
•After placing the
•If the LCD Control Center indicates ‘ADD WATER’, add water to the Water Reservoir or make sure the Water Reservoir is seated properly in its base.
•If the LCD Control Center indicates ‘ADD WATER’ even after refilling, contact Customer Service at
•The Exit Needle may be clogged (refer to page 12).
•The Exit Needle may be clogged. (refer to page 12).
•Clean
•The Water Reservoir may have been removed during brewing. Replace the Water Reservoir and perform a cleansing brew without a
•If the LCD Control Center indicates
•If you have repeated the descale procedure on your Brewer two times and the message is still displayed, contact Customer Service at
•The time will not be displayed on the LCD unless you have set it.
To set the clock, follow the procedure on Page 9.
•If power is interrupted to the Brewer, you will need to set the clock again using the procedure on page 9.
•Check to make sure that the Auto Off Timer and/or On/Off Time features have not been set. To do this, press the Button below ‘MENU’ and scroll through the programming options. ‘OFF’ should be displayed for Auto Off Timer and On/Off. If ‘OFF’ is not displayed, follow directions on pages 9 & 10 to reset.
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If any problems persist, contact Customer Service at 1-866-901-BREW (2739).
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