SECTION 4 Troubleshooting
Situation Solution
Brewer does not • Plug brewer into an independent outlet. have power • Check to be sure that it is plugged in securely.
• Plug into a different outlet.
• Reset your home’s circuit breaker, if necessary.
• Make sure that the Power Button has been turned on and the green Power Light is illuminated.
Brewer will • After placing the
securely and the blue Brew Buttons are flashing.
•If the blue Add Water Light is illuminated, add water to Water Reservoir. Fill to and not beyond the MAX FILL line. Make sure the Water Reservoir is seated properly in its base.
•If the blue Add Water Light continues to be illuminated even after refilling, contact Customer Service at 1.866.901.BREW (2739).
•If the blue Add Water Light, red Heating Light and Small Mug Button are all flashing simultaneously, see next situation.
Blue Add Water • Completely remove the Water Reservoir and Light, red Heating thoroughly clean (refer to page 11). Ensure the
Light and Small | Water Reservoir is filled to and not beyond the MAX |
Mug Button | FILL line. Return it to the brewer and ensure it is |
are all flashing seated properly, then press the flashing Small | |
simultaneously | Mug Button. |
•If you have completed the above procedure two times and the situation persists, contact Customer Service at 1.866.901.BREW (2739).
13
Situation Solution
Brewing a • The Exit Needle may be clogged (refer to page 11). partial cup • Clean
under faucet (refer to page 10).
•The Water Reservoir may have been removed during brewing. Replace the Water Reservoir and perform a cleansing brew without a
•If the red Descale Light is illuminated,
•If you have repeated the
Brewer shuts off • Check to make sure that the Auto Off Timer feature automatically has not been enabled. If the green Auto Off Light is
illuminated, press the black Auto Off Button to disable the Auto Off Timer feature.
Water appears in • It is normal for a small amount of water (less than
the Brewer base | 10 ml) to collect if the Water Reservoir is not seated |
with the Water for a period of time. This will not affect the operation | |
Reservoir removed | of the brewer. |
•Use clean cloth or paper towel to absorb the water.
•Return the Water Reservoir back to the brewer base (refer to page 6, fig. 2).
If any problems persist, contact Customer Service at 1.866.901.BREW (2739)
