2.Perform a single-beep reset to the DuraWand by turning the reset key. (Note: Do not press the scan button.) Return the reset key to the original position. Attempt to transfer the scan data from the DuraWand to your computer using the Videx Downloader application. If the DuraWand transfers the data, reprogram the DuraWand with the Videx Downloader application. If your DuraWand still does not transfer the data, go to step 3.
3.Perform a triple-beep reset to the DuraWand by holding the DuraWand scan button while turning the reset key. The DuraWand should beep three times. Return the reset key to the original position. Test the DuraWand with your barcodes and Videx Downloader application.