SECTION 9 | TROUBLESHOOTING | |
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SYMPTOM | POSSIBLE REASON | COURSE OF ACTION |
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| STATIONARY |
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Unit does not find satellite. | Did not hold ON/SEARCH button for | Hold ON/SEARCH button for |
(STATUS light flashes red or green.) | 3 FULL SECONDS. | 3 FULL SECONDS. |
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STATUS light blinks orange. | Before search: bad coax connection. | Call King Controls. |
| After unsuccessful search | Move vehicle to have unobstructed |
| (approximately 25 minutes): | view of southern sky. |
| obstruction in line of sight |
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| between dome and satellite. |
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STATUS light does not stop rapidly | Self check failed: potential motor | Call King Controls. |
flashing red and green. | problem. |
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STATUS light does not turn on or is | Bad power source (low voltage). |
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dim. | Bad power or controller cable | Call King Controls. |
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| connection at dome. |
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| Bad controller cable connection at |
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| controller. |
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STATUS light is steady green but no | Satellite receiver is off or requires reset. | Turn receiver on or reset. |
picture. |
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Picture freezes, pixelates, or is | Objects such as bridges, buildings, and | Problem will stop when objects no |
temporarily lost. | trees may temporarily block signal from | longer block signal. |
| reaching the antenna. |
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STATUS light is steady green but no | Satellite receiver is off or requires reset. | Turn receiver on or reset. |
picture. |
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Page 18
