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■Is there ice in the bin? See “The ice maker is not producing
ice” earlier in this section.
■Has the dispenser pad been held in too long? Release
dispenser pad. Ice will stop dispensing when the pad is held
in too long. Wait three minutes for dispenser motor to reset
before using again. It is best to take large amounts of ice
directly from the ice bin, not through the dispenser.
The ice storage bin is difficult to remove
■Is the ice storage bin difficult to remove (on some
models)? For models with an ice storage bin located on the
freezer door, select “cubed” ice. Using a sturdy glass, quickly
depress and release the ice dispenser lever. Open the freezer
door, depress the release button on the ice storage bin and
lift upward. See “Ice Maker and Storage Bin.”
The water dispenser will not operate properly
■Has the water system not filled? The water system needs
to be filled the first time it is used. Use a sturdy container to
depress the water dispenser bar until the water begins to
flow. Flush the water system by dispensing and discarding
6 qt (5.7 L) of water. Cleaning the system will take
approximately 3 to 4 minutes and will help clear air from the
line. Additional flushing may be required in some households.
See “Water and Ice Dispensers.”
■Is the water shutoff valve not turned on or the water line
connected at the source? Make sure the water shutoff valve
is turned on and the water source is connected to the
refrigerator. See “Connect Water Line to Refrigerator” in the
Installation Instructions.
■Is the water shutoff valve clogged or incorrectly installed?
See “Connect Water Line to Refrigerator” in the Installation
Instructions. If clogging or installation is not a problem, call
for service or contact a plumber.
■Is there a kink in the home water source line? If you find or
suspect a kink in the water line, call for service.
■Is there a water filter installed on the refrigerator? The
filter may be clogged or incorrectly installed. First, check the
filter installation instructions to ensure that the filter was
installed correctly and is not clogged. If installation or
clogging is not a problem, call for service.
Water is leaking from the dispenser
■Glass not being held under the dispenser long enough?
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser pad.
■Is there a water filter installed on the refrigerator? The
water filtration system may have air in the lines, causing water
to drip. Additional flushing may help clear air from the lines.
Normal dispenser use should flush air from the lines within 24
to 72 hours.
Water flow from the dispenser decreases noticeably
■Is there a water filter installed on the refrigerator?
The filter may be full or incorrectly installed. Remove the
water filter cartridge. See “Water Filtration System.” Operate
the dispenser. If the water flow increases noticeably, replace
the filter.
The dispenser water is not cool enough
■Has the refrigerator been newly installed? Allow 24 hours
for the refrigerator to cool completely.
■Has a large amount of water been recently dispensed?
Allow 24 hours for the water to cool completely.
■Has water not been recently dispensed? The first glass of
water may not be cool. Discard the first glass of water.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the automatic
exterior moisture control. If still concerned, call for service.
Temperature is too warm
■Are the air vents blocked in either compartment? This
obstructs cold air movement between the compartments.
Remove any objects from in front of the air vents. See
“Ensuring Proper Air Circulation” for the location of air vents.
■Are the door(s) opened often? The refrigerator will warm
when this occurs. Keep the refrigerator cool by getting all
items out at one time, keeping food organized, and closing
the door as soon as possible.
■Has a large amount of food just been added to the
refrigerator or freezer? Adding a large amount of food
warms the refrigerator. It can take several hours for the
refrigerator to return to the normal temperature.
■Are the controls set correctly for the surrounding
conditions? See “Using the Control(s).”
■Is the refrigerator not cooling? For models with digital
controls, turn the unit OFF then ON again to reset. See “Using
the Control(s).” If this does not correct the problem, call for
service.
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
WARNING