The motor seems to run too much
■Is the room temperature hotter than normal? The motor will run longer under warm conditions. At normal room temperatures, expect your motor to run about 80% of the time. Under warmer conditions, it will run even more.
■Has a large amount of food just been added to the refrigerator? Adding a large amount of food warms the refrigerator. The motor normally will run longer to cool the refrigerator back down.
■Are the doors opened often? The motor will run longer when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the door as soon as possible.
■Are the controls not set correctly for the surrounding conditions? See “Using the Control(s).”
■Are the doors not closed completely? Close the doors firmly. If they do not close completely, see “The doors will not close completely” later in this section.
■Are the door gaskets not sealed all the way around? Contact a technician or other qualified person.
NOTE: Your new refrigerator will run longer than your old one due to its high-efficiency motor.
The refrigerator seems to make too much noise
■The sounds may be normal for your refrigerator. See “Normal Sounds.”
The ice maker is not producing ice or not enough ice
■Has the ice maker just been installed? The ice bin holds approximately 7 lbs (3.2 kg) of ice. The ice bin can take three to four days to completely fill, if no ice is used during this time.
■Is the freezer temperature cold enough to produce ice? Wait 24 hours after ice maker hookup for ice production. See “Using the Control(s).”
■Is the ice maker ON/OFF control in the OFF (down) position? Slide the ice maker ON/OFF control to the ON (up) position. See “Ice Maker and Storage Bin.”
■Is the water line shutoff valve to the refrigerator not turned on? Turn on the water valve. See “Connect Water Line to Refrigerator” in the Installation Instructions.
■Is an ice cube jammed in the ice maker ejector arm? Remove the ice from the ejector arm with a plastic utensil. See “Ice Maker and Storage Bin.”
■Does the ice maker mold have water in it or has no ice been produced? Make sure your refrigerator has been connected to a water supply and the supply shutoff valve is turned on. See “Connect Water Line to Refrigerator” in the Installation Instructions.
■Has a large amount of ice just been removed? Allow three to four days for an empty ice bin to completely fill, if no ice is used during this time.
■Are the controls set correctly? See “Using the Control(s).”
■Is there a water filter installed on the refrigerator? The filter may be clogged or installed incorrectly. Check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call a technician or other qualified person.
NOTE: If not due to any of the above, there may be a problem with the water line. Call for service.
Off-taste, odor or gray color in the ice
■Are the plumbing connections new, causing discolored or off-flavored ice? Discard the first few batches of ice.
■Have the ice cubes been stored too long? Throw old ice away and make a new supply.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■Does the freezer and ice bin or bucket need to be cleaned? See the “Cleaning” or “Ice Maker and Storage Bin.”
■Has food in the freezer or refrigerator been wrapped properly? Use airtight, moisture-proof packaging to avoid odor transfer from stored food.
■Does the water contain minerals (such as sulfur)? A filter may need to be installed to remove the minerals.
■Is there a water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing. Run additional water through the water dispenser to flush the water filtration system more thoroughly (at least 6 qt [5.7 L] or 3 to 4 minutes initially). Discard discolored ice.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call for service.
Temperature is too warm
■Are the air vents blocked in either compartment? This obstructs cold air movement between the compartments. Remove any objects from in front of the air vents. See “Ensuring Proper Air Circulation” for the location of air vents.
■Are the door(s) opened often? The refrigerator will warm when this occurs. Keep the refrigerator cool by getting all items out at one time, keeping food organized, and closing the door as soon as possible.
■Has a large amount of food just been added to the refrigerator or freezer? Adding a large amount of food warms the refrigerator. It can take several hours for the refrigerator to return to the normal temperature.
■Are the controls set correctly for the surrounding conditions? See “Using the Control(s).”
■Is the refrigerator not cooling? For models with digital controls, turn the unit OFF then ON again to reset. See “Using the Control(s).” If this does not correct the problem, call for service.
