ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
Accessories U.S.A.
To order accessories, call the KitchenAid Customer Interaction Center toll free at
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.
To locate factory specified parts in your area, call our Customer Interaction Center telephone number or your nearest KitchenAid designated service center.
In the U.S.A.
Call the KitchenAid Customer Interaction Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide
To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
Canning Unit Kit
(coil element models)
Order Part #242905
Cooktop Polishing Creme
(ceramic glass models)
Order Part #4392916
Cooktop Scraper
(ceramic glass models)
Order Part #3183488
Stainless Steel Cleaner & Polish
(stainless steel models)
Order Part #4396095
Gourmet Griddle
Order Part #4396096
Warming Drawer Pan (1/2 Size)
(ceramic glass models)
Order Part #8171421
Warming Drawer Pan (1/3 Size)
(ceramic glass models)
Order Part #8171422
In Canada
For product related questions, please call the KitchenAid Canada Customer Interaction Center toll free:
Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Referrals to local dealers.
For parts, accessories and service in Canada
Call
For further assistance
If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:
Customer Interaction Center
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
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