ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.
To locate factory specified parts in your area, call our Customer Interaction Center telephone number or your nearest KitchenAid designated service center.
For further assistance
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
Accessories U.S.A.
To order accessories, call the KitchenAid Customer Interaction Center toll free at
In the U.S.A.
Call the KitchenAid Customer Interaction Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide
To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.
Canning Unit Kit
(coil element models)
Order Part #242905
Cooktop Polishing Creme
(ceramic glass models)
Order Part #4392916
Cooktop Scraper
(ceramic glass models)
Order Part #3183488
Stainless Steel Cleaner & Polish
(stainless steel models)
Order Part #4396095
Gourmet Griddle
Order Part #4396096
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