Requesting Assistance or Service
If you need assistance or service in Canada:
Call the KitchenAid Consumer Assistance Center toll free: 8:30 a.m. - 6 p.m. (EST) at
When calling:
Please know the purchase date, and the complete model and serial number of your appliance (see the “A Note to You” section). This information will help us to better respond to your request.
Our consultants provide assistance with:
•Features and specifications on our full line of appliances.
If you need service:
•Accessory and repair parts sales.
•Specialized customer assistance (French speaking, hearing impaired, limited vision, etc.).
•Referrals to local dealers, service companies, and repair parts distributors.
KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in Canada.
To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.
Contact Inglis Limited Appliance Service from anywhere in Canada at
If you need replacement parts
If you need to order replacement parts, we recommend that you only use factory specified parts. These parts will fit right and work right, because they are made with the same precision
used to build every new KITCHENAID* appliance. To locate factory specified replacement parts in your area, call our Consumer Assistance Center telephone number or your nearest designated service center.
For further assistance
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
Consumer Relations Department KitchenAid Canada
1901 Minnesota Court Mississauga, Ontario L5N3A7
Please include a daytime phone number in your correspondence.
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