Kodak 6000 Problems Transferring Pictures

Chapter 7

Problems Transferring Pictures

Transferring Pictures

Problem Cause Action/Solution

Cannot transfer

pictures to the

computer.

The Transfer button was

not pressed.

Press the Transfer button.

The AC power adapter or

USB cable is not securely

connected.

Check the connections

(page26) and try ag ain.

The camera was

removed from the

printer dock during

picture transfer.

Replace the camera on the

printer dock (page13) and

try again.

There are too many

applications running on

your computer.

Close all software

applications and try again.

The software is not fully

or correctly installed on

the computer.

1Disconnect the USB cable

from the printer dock.

2Close all software

applications.

3Uninstall the software:

(page24).

4Re-install the Kodak

EasyShare software

(page24).

5Reconnect the USB cable

to the printer dock

(page26).

urg_00041.book Page 46 Friday, January 3, 2003 10:37 AM

Contents

Main Page Front Vi ew Back View Side Views Page Table of Contents 5 Using the Printer Dock with a Computer ................23 6 Care and Maintenance ................................................. 33 7 Troubleshooting ............................................................... 39 8 Getting Help ..................................................................... 51 9 Appendix ............................................................................ 55 Page 1 Prin ter Dock Need This Guide in Larger Print? 1 2 3 Printer Dock Package Contents Finding a Location for the Printer Dock Installing the Camera Insert 1 2 Connecting the Power 1 2 3 Loading the Color Cartridge 1 2 3 4 Loading the Paper 1 4 2 3 Inserting the Paper Tray Handling and Storing the Paper m m Indicator Lights and Buttons Page 2 Camera Loading the Camera Battery Which Battery Do I Use? Chapter 2 Setting Picture Quality Chapter 2 Docking and Charging the Camera 1 2 3 m Page 3 Printing from Your Camera 1 2 3 4 Removing Perforated Tabs from Prints 1 2 Chapter 3 Canceling Printing m Page 4 Videos 1 2 3 Displaying Pictures and Videos on a Television m Page 5 Computer System Requirements Windows-based Computer Mac OS X Installing the Software Uninstalling Connecting to a Computer Transferring Pictures Chapter 5 Printing from a Computer Printing with Kodak EasyShare software 1 2 3 4 Printing Using Other Applications Kodak Color Mode Removing Perforated Tabs from Prints Status MonitorWindows only Canceling Printing Ordering Supplies 6 General Care Cleaning the Print Head Clearing a Paper Jam m Clearing a Color Cartridge Jam m Cleaning the Printer Dock Traveling with your Printer Dock Page 7 Printing Problems Page Page Page 1 2 3 1 3 1 3 4 5 1 3 Problems Transferring Pictures 1 2 3 4 Printer Dock Status Lights Page Page Page 8 Helpful Web Links Help in this Users Guide Software Help Telephone Customer Support Before You Call Telephone Numbers Page 9 Printer Dock Specifications Upgrading Your Software and Firmware Accessories and Supplies Safety Labels RISK OF ELECTRIC SHOCK: Regulatory Information FCC Compliance and Advisory Canadian DOC Statement Disposal Information Page Index