Troubleshooting

www.kodak.com/go/support 39

Camera ready light status
Picture is too dark. ■Turn on the flash (page 8).
■Move so there is no more than 11.8 ft (3.6 m) in wide angle and
6.9 ft (2.1 m) in telephoto between the camera and t he subject.
■Use Fill flash (page8) or change your pos ition so light is not behind
the subject.
■Increase Exposure Compensation (page21).
Camera does not
recognize
SD/MMC card.
■Purchase a certified SD/MMC card.
■Reformat the card (page24).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■Insert a card into the slot, then push to seat (page3).
Camera freezes up
when a card is
inserted or
removed.
■Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full. ■Insert a new card (page 3), transfer pictures to the computer
(page1 3), or delete pictures (page11).
Memory card and
internal memory
full.
■Transfer pictures to the computer (page 13), then format the card or
internal memory (page24).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
If... Try one or more of the following
Ready light does
not turn on and the
camera does not
work.
■Turn on the camera (page2).
■Install new batteries (page 1) or charge rechargeable batte ries.
■Turn camera off, then back on.
If... Try one or more the following