Troubleshooting
42 www.kodak.com/go/support
Shutter button
does not work.
Camera is not turned
on.
Turn on the camera
(page4).
The camera is
processing a picture;
the ready light (near
the viewfinder) is
blinking red.
Wait until the ready light stops blinking red
before attempting to take another picture.
You can take a picture even if the ready light
is blinking green.
The card or internal
memory is full.
Transfer pictures to the computer (page38),
delete pictures from the camera (page25),
switch image storage locations (page2 0), or
insert a card with available memory (page7).
The Shutter button
was not pressed.
For best pictures, see page8 .
The camera is in
Favorites mode.
Turn the Mode dial to a picture- or
video-taking mode.
In Review mode,
you do not see a
picture (or the
expected
picture) on the
camera screen.
The camera may not
be accessing the
correct image storage
location.
Check the image storage location setting
(page20).
In Review mode,
a black screen is
displayed
instead of a
picture.
The file format is
unrecognized.
Transfer the picture to the computer
(page38).
Slide show does
not run on
external video
device.
Video Out setting is
incorrect.
Adjust the camera Video Out setting (NTSC
or PAL, page22).
External device is set
incorrectly.
See the external device’s user’s guide.
Camera freezes
up when a card
is inserted or
removed.
Camera detects an
error when the card is
inserted or removed.
Turn the camera off, then back on.
Make sure the camera is off when inserting
or removing a card.
Problem Cause Solution