Claims process

The following steps should be taken before making a claim.

 

Outside the United States

 

• Contact your local Kodak dealer or Kodak representative.

 

Within the United States

Equipment delivery/ removal survey

•Save all packing materials from the carton in question.

•Do not move damaged equipment any farther than necessary (equipment should be moved no farther than an immediately adjacent area).

•Do not attempt any repairs until authorized by Kodak’s Equipment Customer Relations in Rochester, New York.

•Obtain and keep a copy of the Bill of Lading.

•If possible, take photographs of damages.

Either you or the installer should notify Kodak’s Equipment Customer Relations (1-800-421-6633) in Rochester to handle the claim. Provide the following information when you call:

•Date and time of delivery.

•Estimated value of the damage.

Equipment Customer Relations will notify the carrier. The carrier’s claim representative will be dispatched to the customer site for inspection of the damaged merchandise.

NOTE: It is important to report damage immediately. A damage claim must be submitted to the carrier within 15 days of equipment delivery. The carrier is not legally responsible for any claims for equipment loss or damage after 15 days of equipment delivery.

If either you or the installer discovers portions of the shipment damaged or missing after the carrier has left and the Bill of Lading was signed, a claim can still be made.

Either you or the installer should notify Kodak’s Equipment Customer Relations (1-800-421-6633) in Rochester to handle the claim. Provide the same information as already noted.

In this case, claims may be made for:

•Fewer pieces delivered than stated on the invoice.

•Concealed damages not evident from carton inspection.

•Missing items in a carton due to pilferage.

There is no minimum value for making a claim.

An Equipment Delivery/Removal Survey is not required by Kodak Distribution for the i1860 Scanner. If your site has unique or difficult installation considerations, your Kodak representative must complete the Equipment Delivery/Removal Survey.

14

A-61578 September 2006

Page 15 Page 17
Page 16
Image 16
Kodak I1860 manual Claims process, Equipment delivery/ removal survey, Outside the United States, Within the United States
Page 15 Page 17

I1860 specifications

The Kodak i1860 is a high-performance production scanner designed for organizations that require exceptional efficiency and quality in document management. This scanner is part of Kodak's innovative portfolio, catering primarily to the needs of busy professional environments such as banks, insurance companies, and large enterprises.

One of the standout features of the Kodak i1860 is its remarkable scanning speed. It boasts the ability to scan up to 150 pages per minute, making it one of the fastest in its class. This efficiency is complemented by a robust feeder that can handle a variety of media types and sizes, including thick documents and mixed media batches. The scanner supports A3-sized documents, essential for users dealing with larger formats.

The i1860 employs advanced image processing technologies that ensure high-quality output. With features such as automatic color detection, blank page removal, and image cropping, users can streamline their scanning processes and reduce the need for extensive post-processing. Additionally, the scanner uses Kodak's Perfect Page technology, which enhances scanned images to ensure optimal clarity and accuracy.

Reliability is a crucial aspect of the Kodak i1860. Its durable construction is designed for heavy workloads, capable of handling thousands of pages daily. This durability is matched with user-friendly features, such as an intuitive control panel and customizable scanning profiles, which allow users to adapt the scanner to suit specific needs quickly.

Another notable characteristic of the Kodak i1860 is its integration capabilities. The scanner is designed to work seamlessly with a wide range of document management solutions and offers features like network connectivity. This enables users to scan directly to email, cloud storage, or various software applications, enhancing productivity and streamlining workflow.

Moreover, the Kodak i1860 features a comprehensive set of software tools that aid in document management, including Kodak Capture Pro Software. This makes the scanning process not only efficient but also effective in managing and organizing documents digitally.

Overall, the Kodak i1860 stands out for its combination of speed, reliability, and advanced imaging technologies. Its ability to handle high volumes of diverse document types, coupled with its advanced features, makes it an ideal choice for organizations looking to improve their document workflow and efficiency.
Top Page Image Contents