D. Extended Hours. Depending upon local service capabilities, available extended hour plans include 5-, 6-, and 7-day, 8-, 16-, and 24-hour options at additional cost. Kodak will use commercially reasonable efforts to provide Service outside of Agreement Hours as shown below. Any such service performed will be billed at prevailing Kodak Per-Call Overtime rates.

E.Holidays. Services will not be provided on holidays (including, but not limited, to New Years, Memorial, Independence, Labor, Thanksgiving and Christmas days; however service may be available on a best efforts basis at prevailing Per-Call Holiday rates.

F.Response Time: Kodak’s objective is to provide service during Kodak’s normal working hours, within the following time frames:

Kodak Product

Distance from Kodak Service City

Within Agreement Hours

 

 

 

Zone 1

(0 to 50 miles)

4 hours

 

 

 

Zone 2

(51 to 100 miles)

4 hours

 

 

 

Zone 3

(over 100 miles)

Next business day

 

 

OEM Product

 

Distance from Kodak Service City

Within Agreement Hours

 

 

 

Zone 1

(0 to 50 miles)

Next business day

 

 

 

Zone 2

(51 to 100 miles)

Next business day

 

 

 

Zone 3

(over 100 miles)

Next business day @ 12% uplift

 

 

OEM Product Priority

 

Distance from Kodak Service City

Within Agreement Hours

 

 

 

Zone 1

(0 to 50 miles)

4 hours @ 12% uplift

 

 

 

Zone 2

(51 to 100 miles)

4 hours @ 12% uplift

 

 

 

Zone 3

(over 100 miles)

Next business day @ 12% uplift

 

 

 

G. Advanced Unit Replacement (AUR) Support (if applicable). In some cases, if Kodak determines a Product is not operating consistently within manufacturer’s specifications, Kodak will provide next day AUR subject to availability of courier service. The replacement Product will perform at the minimum specifications of the current Product, but may not be the exact make and model. When AUR support is necessary, Kodak will ship the replacement unit to Customer's location, transportation prepaid. Upon delivery of a replacement unit, Customer must place the malfunctioning unit in the shipping case, apply the labels enclosed in the shipping case and call the carrier for pickup within 5 business days after receiving the AUR. Kodak will pay the return transportation charges. If Customer does not return the malfunctioning unit within 10 business days after receipt of the AUR, Customer will be invoiced the list price of the unit and shall immediately pay such invoice.

18

A-61578 September 2006

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Kodak I1860 manual Kodak Product, OEM Product Priority

I1860 specifications

The Kodak i1860 is a high-performance production scanner designed for organizations that require exceptional efficiency and quality in document management. This scanner is part of Kodak's innovative portfolio, catering primarily to the needs of busy professional environments such as banks, insurance companies, and large enterprises.

One of the standout features of the Kodak i1860 is its remarkable scanning speed. It boasts the ability to scan up to 150 pages per minute, making it one of the fastest in its class. This efficiency is complemented by a robust feeder that can handle a variety of media types and sizes, including thick documents and mixed media batches. The scanner supports A3-sized documents, essential for users dealing with larger formats.

The i1860 employs advanced image processing technologies that ensure high-quality output. With features such as automatic color detection, blank page removal, and image cropping, users can streamline their scanning processes and reduce the need for extensive post-processing. Additionally, the scanner uses Kodak's Perfect Page technology, which enhances scanned images to ensure optimal clarity and accuracy.

Reliability is a crucial aspect of the Kodak i1860. Its durable construction is designed for heavy workloads, capable of handling thousands of pages daily. This durability is matched with user-friendly features, such as an intuitive control panel and customizable scanning profiles, which allow users to adapt the scanner to suit specific needs quickly.

Another notable characteristic of the Kodak i1860 is its integration capabilities. The scanner is designed to work seamlessly with a wide range of document management solutions and offers features like network connectivity. This enables users to scan directly to email, cloud storage, or various software applications, enhancing productivity and streamlining workflow.

Moreover, the Kodak i1860 features a comprehensive set of software tools that aid in document management, including Kodak Capture Pro Software. This makes the scanning process not only efficient but also effective in managing and organizing documents digitally.

Overall, the Kodak i1860 stands out for its combination of speed, reliability, and advanced imaging technologies. Its ability to handle high volumes of diverse document types, coupled with its advanced features, makes it an ideal choice for organizations looking to improve their document workflow and efficiency.