Troubleshooting

www.kodak.com/go/support 56

Computer/connectivity problems
Picture orientation is
not accurate
Set the Orientation Sensor (page 27).
Flash does not fire Check flash setting, and change as needed (page16).
Battery life is short Recharge the battery fully or insert a new one (page2).
Camera displays an
error code
■Press the Shutter button all the way.
■Battery is exhausted. Recharge the battery fully (page3).
■Wait until the ready light is green before attempting to
take another picture.
■Transfer pictures to the computer (page51), delete
pictures from the camera (page34), switch image storage
locations (page25), or insert a card with available
memory (page8).
■Contact your local service provider or visit
www.kodak.com/go/support.
If... Try one or more of the following
The camera does not
communicate with the
computer
■Make sure the EasyShare software is installed (page43).
■Turn on the camera.
■Recharge the battery or insert a new one (page2).
■Make sure USB cable is securely connected on camera and
computer USB port (page51).
■Try another USB port on the computer.
■See the EasyShare software Help.
Slide Show does not
run on an external
video device
■Adjust the camera Video Out setting (NTSC or PAL,
page28).
■Make sure the external device settings are correct (see the
device’s user’s guide).
If... Try one or more of the following