Printer Quality Problems (continued)
Symptom | Cause and Solution |
|
|
Unexpected characters | 3Make sure your application has the |
are printed or characters | WorkCentre selected as the default |
are missing. | 3printer. |
| The printer cable may not be securely |
| connected to the printer and the |
| computer, or the printer cable may not he |
| 3correct type. Check the printer cable. |
| The print head may need cleaning. See |
| Section 5 Maintenance/Print Head |
| Nozzle procedure. |
|
|
Printer prints very | 3You may be using High 1200 dpi print |
slowly. | quality. Change the Print Quality setting |
| in the print driver to Normal. |
| Graphics print more slowly than text. |
| Color prints more slowly than black. |
| Special media prints more slowly than |
| 3plain paper. |
| Another application currently open affects |
| print speed. Close the running program if |
| not required. |
|
|
Control panel of your | 1) Turn power switch off, then on. If this |
machine does not | does not work, try step 2. |
respond. | 2) Unplug the power cord, wait one minute, |
| |
| then plug in the machine. |
|
|
Page does not print. | Simplify the page format or use fewer fonts. |
| Some complicated page formats may not |
| be printable on the printer. If you are using |
| too many fonts, or printing complex |
| graphics, you can experience this problem. |
|
|
68 Troubleshooting
