GE JVM2070 owner manual Problem Solver, Things That Are Normal With Your Microwave Oven

Models: JVM2070

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Problem Solver

Problem Solver

ge.com

For a complete list of solutions to common microwaving problems, use the Troubleshooting Tips feature located by pressing the HELP button while on the microwave Home Screen (see Using the Troubleshooter).

If your microwave will not operate, check the Problem Solver below:

Problem

Possible Cause

What To Do

Oven will not start

Control panel is asleep

This is normal. Press HOME or the

 

 

 

touchscreen to activate the control panel.

 

 

 

 

 

 

A fuse in your home may

Replace fuse or reset circuit breaker.

 

 

be blown or the circuit

 

 

 

breaker tripped

 

 

 

 

 

 

 

Power surge

Unplug the microwave oven, then plug it

 

 

 

back in.

 

 

 

 

 

 

Controls are not set properly

Check controls.

 

 

 

 

 

 

Plug not fully inserted into

Make sure the 3-prong plug on the oven is

 

 

 

fully wall outlet inserted into wall outlet.

 

 

 

 

 

 

Door is not closed

Open and close the door securely.

 

 

 

 

 

 

START was not pressed

Press START.

 

 

 

“CONTROL IS

The control has been locked

Press and hold OFF for about 3 seconds to

LOCKED” appears

 

unlock the control.

on the display

 

 

Things That

Are Normal

With Your

Microwave

Oven

Steam or vapor escaping from around the door.

Light reflection around door or outer case.

Dimming oven light and change in the blower sound at power levels other than high.

Moisture on the oven door and walls while cooking. Wipe the moisture off with a paper towel or soft cloth.

Moisture between the oven door panels when cooking certain foods. Moisture should dissipate shortly after cooking is finished.

Dull thumping sound while oven is operating.

TV/radio interference might be noticed while using the microwave. Similar to the interference caused by other small appliances, it does not indicate a problem with the microwave. Plug the microwave into a different electrical circuit, move the radio or TV as far away from the microwave as possible, or check the position and signal of the TV/radio antenna.

The Active Vent door (on some models) will open during operation, and remain open while the microwave is running, to keep the electronics cool. It is also normal to hear a clicking noise as the vent door opens and closes.

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GE JVM2070 owner manual Problem Solver, Things That Are Normal With Your Microwave Oven