Common Macintosh problems
Choose the item that best describes the problem:
●Problems in the Chooser
●Printing Errors
●USB Problems
●OS X problems
Symptom | Possible Cause | Solution |
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| |
Problems in the Chooser |
| |
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LaserWriter icon does not | Software not installed | The LaserWriter 8 driver should be present as a |
appear in the Chooser. | correctly. | part of the Mac OS. Make sure that the |
(HP LaserJet 1300 series) |
| LaserWriter driver is in the Extensions folder |
|
| within the systems folder. If not, install the |
|
| LaserWriter driver from your Mac OS CD. |
|
|
|
The HP LaserJet printer | The software was not | Reinstall the software. |
driver icon does not appear | installed properly. |
|
in the Chooser. |
|
|
(HP LaserJet 1150 printer) |
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|
|
|
|
Printer name does not |
| Make sure the cables are connected correctly, the |
appear in the printer list. |
| printer is on, and the Ready light is on. |
Verify that the printer driver is installed.
Make sure the correct printer driver has been selected in the Chooser.
Use the HP LaserJet driver for the HP LaserJet 1150 printer.
Use the LaserWriter 8 driver for the HP LaserJet 1300 series printer.
Make sure AppleTalk is on. (The button next to
Active is selected in the Chooser.)
If the printer resides on a network with multiple zones, make sure the correct zone is selected in the “AppleTalk Zones” box in the Chooser.
The printer driver does not automatically set up your selected printer even though you clicked Auto Setup in the Chooser. (HP LaserJet 1300 series)
Reinstall the printer software.
Select an alternate PPD.
74 Chapter 6 | ENWW |
