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Xerox 1300 series, 1150 manual How to contact HP

Models: 1150 1300 series

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How to contact HP

If you need to contact HP for service or support, use one of the following links:

●In the United States, see http://www.hp.com/support/lj1150 for the HP LaserJet 1150 printer, or see http://www.hp.com/supportlj1300 for the HP LaserJet 1300 series printer.

●In other locations, see http://www.hp.com

128 Appendix C

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Xerox 1300 series, 1150 manual How to contact HP

Contents

Use Page User guide Copyright Information Contents Media Problemsolving Appendix D Ordering supplies and accessories Printer basics Quick access to more information Where to look for more informationWWW links for drivers, software, and support User guide linksPrinter configurations Hp LaserJetHp LaserJet 1300n Printer features Print with excellent qualitySave time Save moneyWalk around Hp LaserJet 1150 printer and hp LaserJet 1300 series printerWalk around Printer control panel Media paths Main input trayPriority input tray Printer media guidesStraight-through output path Output binPrint cartridge access Print cartridge doorInstalling printer software To install printer software for Windows 95 and Windows NTTo install printer software for all other operating systems Printer softwarePrinter properties driver Click Properties, or click Printing PreferencesTo access the printer properties online help Print setting prioritiesPrinter properties online help Software for Windows Printer driversAvailable printer drivers Available printer driversHp toolbox Embedded Web server hp LaserJet 1300 series onlyAccessing the print driver Mac OS Accessing the print driver Mac OS XSoftware for Macintosh computers Hp LaserJet 1150 printerClick Auto Setup Hp LaserJet 1300 series printerPostScript Printer Description files PPDs Click Printer USBHp Web Jetadmin Software for network installations onlyStarting hp Web Jetadmin Printer connections Connecting the USB cableUSB connections Parallel connections Connecting to the network Wireless connectionsNetwork connections Media Choosing paper and other media Media to avoid Media that may damage the printerOptimizing print quality for media types Loading media into the input trays Specific types of mediaPrinting on transparencies or labels To print transparencies or labelsPrinting on envelopes Printing one envelopeEnww Printing multiple envelopes Enww Printing on letterhead and preprinted forms To print letterhead or preprinted formsPrinting on custom-sized media and cardstock To print on custom-sized media or cardstockPrinting tasks Manual feed Accessing the watermark feature Printing watermarksAccessing the multiple pages per sheet feature Manual duplex using the top output bin Printing on both sides of the paper manual duplexingEnww Manual duplex on heavy media or card stock Printing booklets Printing booklets Canceling a print job Understanding print quality settings Using EconoMode Saves toner Maintenance Using HP print cartridges HP policy on non-HP print cartridgesStoring print cartridges Print cartridge life expectancy Saving toner Redistributing toner Water sets toner into the fabricChanging the print cartridge Water sets toner into the fabric Cleaning the printer Cleaning the print cartridge areaCleaning the printer media path Managing the printer Printer information pages ConfigurationDemo Supported browsers Using the hp toolboxTo view hp toolbox Hp toolbox sections Other linksTroubleshooting tab Status tabSet up status alerts Set up e-mail alertsAdministrative settings Alerts tabAdvanced Printer Settings window Settings tabNetwork window Information tabUsing the embedded Web server To open the embedded Web serverSettings tab Information tabNetworking tab Bluetooth Wireless printingIeee 802.11b standard Chapter Problemsolving Finding the solution Is the printer set up correctly?Is the Ready light on? Can you print a demo page?Is the print quality acceptable? Is the printer communicating with the computer?Does the printed page look like you expected? Contact HP supportStatus light patterns Light status legendReturn to Finding the solution Common Macintosh problems Symptom Possible Cause Solution Problems in the ChooserSymptom Possible Cause Solution Printing Errors LaserWriterSymptom Possible Cause Solution USB Problems Hardware troubleshootingSymptom Possible Cause Solution OS X problems Mac OS Renaming the Printer hp LaserJet 1300 series onlyClick Select PPD Troubleshooting PostScript PS errors Paper handling problems Media handling problems Problem SolutionThis may cause toner to fuse improperly if using heavy Printed page problems Problem Solution Printed page is different than what appeared on screenPrinted page problems ProblemSolution Printer properties driver for more informationPrinter software problems Printer software problems ProblemSolutionImproving print quality Light print or fadedToner specks DropoutsGray background Toner smearLoose toner Vertical repetitive defectsMisformed characters SkewCurl or wave Wrinkles or creasesToner scatter outline Clearing jams Typical media jam locationsRemoving a jammed Return to Finding the solution Failure to complete this procedure might damage the printer Changing the pickup rollerChanging the pickup roller Enww Cleaning the pickup roller Changing the printer separation pad Tab on the right is larger to help you position it correctly Snap both sides into place Printer specifications Printer specifications Environmental specifications SpecificationsAcoustic emissions Printer specifications Electrical specifications1 Printer specifications Physical specifications Printer capacities and ratingsPrinter specifications Memory specifications Port availabilityFCC compliance Environmental product stewardship program Protecting the environmentPaper Material restrictionsSpare parts and supplies availability For more informationMaterial safety data sheet Regulatory statements Declaration of ConformityRegulatory statements Canadian DOC regulations Laser safety statementKorean EMI statement Vcci statement Japan Laser statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatAppendix a Media specifications Printer media specifications Supported media sizes Paper usage Symptom Problem with paper Solution Guidelines for using mediaPaper Transparencies LabelsLabel construction Envelopes Envelope constructionEnvelopes with double-side seams Envelopes with adhesive strips or flapsCard stock construction Card stock and heavy mediaCard stock guidelines Appendix B Warranty and licensing Hewlett-Packard software license agreement HP Software License TermsHewlett-Packard limited warranty statement Limited warranty for print cartridge life Frequently asked questionsHardware service Extended warranty Guidelines for repacking the printer How to contact HP Ordering supplies and accessories Ordering supplies and accessoriesSupplies and accessories Ordering information Description or use Order numberAppendix D Ordering supplies and accessories 10/100 networking and wireless print servers Appendix D Ordering supplies and accessories Installing a shared printer on Windows 98 and Millennium Network configurationClick Have Disk Installing a shared printer on Windows Installing a shared printer on Windows XP Double-clickPrinters and Other Hardware Click Add a printerAppendix E Network configuration Memory Installing a memory Dimm 1300 series only Installing a memory Dimm 1300 series only Testing the Dimm installation Removing a Dimm Store the Dimm chip in an antistatic bag Working with the print server Printing a configuration Installing the print serverTo install the print server software Using the print server’s embedded Web server Changing the IP addressInstalled print server stops working Troubleshooting the print serverTo assign a static IP address Print server status light Print server status light Light behavior DescriptionRestoring the factory default settings Index IndexIndex Index USB Page Q1334-90909