Symptom Possible Cause Solution USB Problems | Xerox 1300 series

Symptom

Possible Cause

Solution

USB Problems

Unable to print from a third-party USB card.

This error occurs when the software for USB printers is not installed.

When adding a third-party USB card, you might need Apple's USB Adapter Card Support software. The most current version of this software is available from Apple’s web site.

A USB-connected	This problem is caused by
HP LaserJet printer does	either a software or
not appear in the Chooser.	hardware component.

Software troubleshooting

●Check that your Macintosh supports USB.

●Verify if your Macintosh has Mac OS 8.6 or later.

Hardware troubleshooting

●Check that the printer is turned on.

●Verify that the USB cable is properly connected.

●Check that you are using the appropriate high-speed USB cable.

●Ensure that there are not too many USB devices drawing power from the chain. Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer.

●Check to see if there are more than two non-powered USB hubs in a row on the chain. Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer.

Note

The iMac keyboard is a non-powered USB hub.

The LaserWriter driver does not display USB devices in the Chooser.

For the HP LaserJet 1300 series printer, use the Apple Desktop utility to set up the printer.

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Xerox 1300 series, 1150 manual Symptom Possible Cause Solution USB Problems, Hardware troubleshooting

Contents

Use Page User guide Copyright Information Contents Media Problemsolving Appendix D Ordering supplies and accessories Printer basics Quick access to more information Where to look for more informationWWW links for drivers, software, and support User guide links Printer configurations Hp LaserJet Hp LaserJet 1300n Printer features Print with excellent qualitySave time Save money Walk around Hp LaserJet 1150 printer and hp LaserJet 1300 series printer Walk around Printer control panel Media paths Main input trayPriority input tray Printer media guides Straight-through output path Output bin Print cartridge access Print cartridge door Installing printer software To install printer software for Windows 95 and Windows NTTo install printer software for all other operating systems Printer software Printer properties driver Click Properties, or click Printing Preferences Print setting priorities To access the printer properties online helpPrinter properties online help Software for Windows Printer driversAvailable printer drivers Available printer drivers Hp toolbox Embedded Web server hp LaserJet 1300 series only Accessing the print driver Mac OS Accessing the print driver Mac OS XSoftware for Macintosh computers Hp LaserJet 1150 printer Click Auto Setup Hp LaserJet 1300 series printerPostScript Printer Description files PPDs Click Printer USB Software for network installations only Hp Web JetadminStarting hp Web Jetadmin Connecting the USB cable Printer connectionsUSB connections Parallel connections Wireless connections Connecting to the networkNetwork connections Media Choosing paper and other media Media to avoid Media that may damage the printer Optimizing print quality for media types Loading media into the input trays Specific types of media Printing on transparencies or labels To print transparencies or labels Printing on envelopes Printing one envelope Enww Printing multiple envelopes Enww Printing on letterhead and preprinted forms To print letterhead or preprinted forms Printing on custom-sized media and cardstock To print on custom-sized media or cardstock Printing tasks Manual feed Accessing the watermark feature Printing watermarks Accessing the multiple pages per sheet feature Manual duplex using the top output bin Printing on both sides of the paper manual duplexing Enww Manual duplex on heavy media or card stock Printing booklets Printing booklets Canceling a print job Understanding print quality settings Using EconoMode Saves toner Maintenance Using HP print cartridges HP policy on non-HP print cartridges Storing print cartridges Print cartridge life expectancy Saving toner Redistributing toner Water sets toner into the fabric Changing the print cartridge Water sets toner into the fabric Cleaning the printer Cleaning the print cartridge area Cleaning the printer media path Managing the printer Configuration Printer information pagesDemo Using the hp toolbox Supported browsersTo view hp toolbox Hp toolbox sections Other links Troubleshooting tab Status tab Set up status alerts Set up e-mail alertsAdministrative settings Alerts tab Advanced Printer Settings window Settings tabNetwork window Information tab Using the embedded Web server To open the embedded Web server Settings tab Information tab Networking tab Wireless printing BluetoothIeee 802.11b standard Chapter Problemsolving Finding the solution Is the printer set up correctly?Is the Ready light on? Can you print a demo page? Is the print quality acceptable? Is the printer communicating with the computer?Does the printed page look like you expected? Contact HP support Status light patterns Light status legend Return to Finding the solution Common Macintosh problems Symptom Possible Cause Solution Problems in the Chooser Symptom Possible Cause Solution Printing Errors LaserWriter Symptom Possible Cause Solution USB Problems Hardware troubleshooting Symptom Possible Cause Solution OS X problems Renaming the Printer hp LaserJet 1300 series only Mac OSClick Select PPD Troubleshooting PostScript PS errors Paper handling problems Media handling problems Problem Solution This may cause toner to fuse improperly if using heavy Printed page problems Problem Solution Printed page is different than what appeared on screen Printed page problems ProblemSolution Printer properties driver for more information Printer software problems Printer software problems ProblemSolution Improving print quality Light print or fadedToner specks Dropouts Gray background Toner smearLoose toner Vertical repetitive defects Misformed characters SkewCurl or wave Wrinkles or creases Toner scatter outline Clearing jams Typical media jam locations Removing a jammed Return to Finding the solution Failure to complete this procedure might damage the printer Changing the pickup roller Changing the pickup roller Enww Cleaning the pickup roller Changing the printer separation pad Tab on the right is larger to help you position it correctly Snap both sides into place Printer specifications Specifications Printer specifications Environmental specificationsAcoustic emissions Printer specifications Electrical specifications1 Printer specifications Physical specifications Printer capacities and ratings Printer specifications Memory specifications Port availability FCC compliance Environmental product stewardship program Protecting the environment Paper Material restrictionsSpare parts and supplies availability For more information Material safety data sheet Regulatory statements Declaration of Conformity Regulatory statements Laser safety statement Canadian DOC regulationsKorean EMI statement Vcci statement Japan Laser statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Appendix a Media specifications Printer media specifications Supported media sizes Guidelines for using media Paper usage Symptom Problem with paper SolutionPaper Labels TransparenciesLabel construction Envelopes Envelope constructionEnvelopes with double-side seams Envelopes with adhesive strips or flaps Card stock and heavy media Card stock constructionCard stock guidelines Appendix B Warranty and licensing Hewlett-Packard software license agreement HP Software License Terms Hewlett-Packard limited warranty statement Limited warranty for print cartridge life Frequently asked questions Hardware service Extended warranty Guidelines for repacking the printer How to contact HP Ordering supplies and accessories Ordering supplies and accessoriesSupplies and accessories Ordering information Description or use Order number Appendix D Ordering supplies and accessories 10/100 networking and wireless print servers Appendix D Ordering supplies and accessories Network configuration Installing a shared printer on Windows 98 and MillenniumClick Have Disk Installing a shared printer on Windows Installing a shared printer on Windows XP Double-clickPrinters and Other Hardware Click Add a printer Appendix E Network configuration Memory Installing a memory Dimm 1300 series only Installing a memory Dimm 1300 series only Testing the Dimm installation Removing a Dimm Store the Dimm chip in an antistatic bag Working with the print server Installing the print server Printing a configurationTo install the print server software Using the print server’s embedded Web server Changing the IP address Troubleshooting the print server Installed print server stops workingTo assign a static IP address Print server status light Print server status light Light behavior Description Restoring the factory default settings Index Index Index Index USB Page Q1334-90909