Printer software problems | Xerox 1300 series, 1150 specification

Printer software problems

Printer software problems

ProblemSolution

A printer driver for the HP LaserJet 1150 or the

HP LaserJet 1300 printer is not visible in the Printer folder

●Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1150 or HP LaserJet 1300 and click Uninstall. Turn the printer off. Install the printer software from the CD-ROM. Turn the printer back on.

Note

Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon and select Close or Disable.

●Try plugging the USB cable into a different USB port on the PC.

●If you are trying to print to a shared printer, in the Windows system tray, click Start, select Settings, and select Printers. Double-click the Add Printer icon. Follow the instructions in the Add Printer Wizard.

An error message was displayed during the software installation

●Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1150 or HP LaserJet 1300 and click Uninstall. Turn the printer off. Install the printer software from the CD-ROM. Turn the printer back on.

Note

Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon and select Close or Disable.

●Check the amount of free space on the drive where you are installing the printer software. If necessary, free up as much space as you can, and reinstall the printer software.

●If necessary, run the Disk Defragmenter, and reinstall the printer software.

The printer is in Ready mode, but nothing prints

●Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1150 or HP LaserJet 1300 and click Uninstall. Turn the printer off. Install the printer software from the CD-ROM. Turn the printer back on.

Note

Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon and select Close or Disable.

●Print a Demo page. Press the Go button to print a Demo page.

Return to Finding the solution .

84 Chapter 6

ENWW

Image 92

Xerox 1300 series, 1150 manual Printer software problems ProblemSolution

Contents

Use Page User guide Copyright Information Contents Media Problemsolving Appendix D Ordering supplies and accessories Printer basics Quick access to more information Where to look for more informationWWW links for drivers, software, and support User guide links Printer configurations Hp LaserJet Hp LaserJet 1300n Printer features Print with excellent qualitySave time Save money Walk around Hp LaserJet 1150 printer and hp LaserJet 1300 series printer Walk around Printer control panel Media paths Main input trayPriority input tray Printer media guides Straight-through output path Output bin Print cartridge access Print cartridge door Installing printer software To install printer software for Windows 95 and Windows NTTo install printer software for all other operating systems Printer software Printer properties driver Click Properties, or click Printing Preferences Printer properties online help Print setting prioritiesTo access the printer properties online help Software for Windows Printer driversAvailable printer drivers Available printer drivers Hp toolbox Embedded Web server hp LaserJet 1300 series only Accessing the print driver Mac OS Accessing the print driver Mac OS XSoftware for Macintosh computers Hp LaserJet 1150 printer Click Auto Setup Hp LaserJet 1300 series printerPostScript Printer Description files PPDs Click Printer USB Starting hp Web Jetadmin Software for network installations onlyHp Web Jetadmin USB connections Connecting the USB cablePrinter connections Parallel connections Network connections Wireless connectionsConnecting to the network Media Choosing paper and other media Media to avoid Media that may damage the printer Optimizing print quality for media types Loading media into the input trays Specific types of media Printing on transparencies or labels To print transparencies or labels Printing on envelopes Printing one envelope Enww Printing multiple envelopes Enww Printing on letterhead and preprinted forms To print letterhead or preprinted forms Printing on custom-sized media and cardstock To print on custom-sized media or cardstock Printing tasks Manual feed Accessing the watermark feature Printing watermarks Accessing the multiple pages per sheet feature Manual duplex using the top output bin Printing on both sides of the paper manual duplexing Enww Manual duplex on heavy media or card stock Printing booklets Printing booklets Canceling a print job Understanding print quality settings Using EconoMode Saves toner Maintenance Using HP print cartridges HP policy on non-HP print cartridges Storing print cartridges Print cartridge life expectancy Saving toner Redistributing toner Water sets toner into the fabric Changing the print cartridge Water sets toner into the fabric Cleaning the printer Cleaning the print cartridge area Cleaning the printer media path Managing the printer Demo ConfigurationPrinter information pages To view hp toolbox Using the hp toolboxSupported browsers Hp toolbox sections Other links Troubleshooting tab Status tab Set up status alerts Set up e-mail alertsAdministrative settings Alerts tab Advanced Printer Settings window Settings tabNetwork window Information tab Using the embedded Web server To open the embedded Web server Settings tab Information tab Networking tab Ieee 802.11b standard Wireless printingBluetooth Chapter Problemsolving Finding the solution Is the printer set up correctly?Is the Ready light on? Can you print a demo page? Is the print quality acceptable? Is the printer communicating with the computer?Does the printed page look like you expected? Contact HP support Status light patterns Light status legend Return to Finding the solution Common Macintosh problems Symptom Possible Cause Solution Problems in the Chooser Symptom Possible Cause Solution Printing Errors LaserWriter Symptom Possible Cause Solution USB Problems Hardware troubleshooting Symptom Possible Cause Solution OS X problems Click Select PPD Renaming the Printer hp LaserJet 1300 series onlyMac OS Troubleshooting PostScript PS errors Paper handling problems Media handling problems Problem Solution This may cause toner to fuse improperly if using heavy Printed page problems Problem Solution Printed page is different than what appeared on screen Printed page problems ProblemSolution Printer properties driver for more information Printer software problems Printer software problems ProblemSolution Improving print quality Light print or fadedToner specks Dropouts Gray background Toner smearLoose toner Vertical repetitive defects Misformed characters SkewCurl or wave Wrinkles or creases Toner scatter outline Clearing jams Typical media jam locations Removing a jammed Return to Finding the solution Failure to complete this procedure might damage the printer Changing the pickup roller Changing the pickup roller Enww Cleaning the pickup roller Changing the printer separation pad Tab on the right is larger to help you position it correctly Snap both sides into place Printer specifications Acoustic emissions SpecificationsPrinter specifications Environmental specifications Printer specifications Electrical specifications1 Printer specifications Physical specifications Printer capacities and ratings Printer specifications Memory specifications Port availability FCC compliance Environmental product stewardship program Protecting the environment Paper Material restrictionsSpare parts and supplies availability For more information Material safety data sheet Regulatory statements Declaration of Conformity Regulatory statements Korean EMI statement Vcci statement Japan Laser safety statementCanadian DOC regulations Laser statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Appendix a Media specifications Printer media specifications Supported media sizes Paper Guidelines for using mediaPaper usage Symptom Problem with paper Solution Label construction LabelsTransparencies Envelopes Envelope constructionEnvelopes with double-side seams Envelopes with adhesive strips or flaps Card stock guidelines Card stock and heavy mediaCard stock construction Appendix B Warranty and licensing Hewlett-Packard software license agreement HP Software License Terms Hewlett-Packard limited warranty statement Limited warranty for print cartridge life Frequently asked questions Hardware service Extended warranty Guidelines for repacking the printer How to contact HP Ordering supplies and accessories Ordering supplies and accessoriesSupplies and accessories Ordering information Description or use Order number Appendix D Ordering supplies and accessories 10/100 networking and wireless print servers Appendix D Ordering supplies and accessories Click Have Disk Network configurationInstalling a shared printer on Windows 98 and Millennium Installing a shared printer on Windows Installing a shared printer on Windows XP Double-clickPrinters and Other Hardware Click Add a printer Appendix E Network configuration Memory Installing a memory Dimm 1300 series only Installing a memory Dimm 1300 series only Testing the Dimm installation Removing a Dimm Store the Dimm chip in an antistatic bag Working with the print server To install the print server software Installing the print serverPrinting a configuration Using the print server’s embedded Web server Changing the IP address To assign a static IP address Troubleshooting the print serverInstalled print server stops working Print server status light Print server status light Light behavior Description Restoring the factory default settings Index Index Index Index USB Page Q1334-90909