Troubleshooting
Symptom | Possible Problem | Solution |
Speaker system doesn’t respond (no power)
AC adapter isn’t plugged into a wall outlet or the connector isn’t plugged into the power supply jack on the back of the speaker system
Plug the AC adapter into a wall outlet and plug the connector into the power supply jack on the back of the speaker system.
| Wall outlet is not functioning | Plug another device into the same outlet to confirm the outlet is working. | |
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| Using the wrong adapter for iPod or no | Make sure the dock adapter is the proper fit for your iPod. | |
| adapter |
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iPod doesn’t dock properly |
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iPod didn’t install properly | Remove your iPod from the dock and check for obstruction on the | ||
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| connectors in the dock and on your iPod. Then reseat it in the dock. | |
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| iPod is not installed properly | Remove your iPod from the dock and check for obstructions on the | |
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| connectors in the dock and on your iPod. Then reseat it in the dock. | |
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| Your iPod software is too old | Upgrade software on your iPod. For details visit www.apple.com/ipod/ | |
iPod doesn’t respond |
| download. | |
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to the speaker system | iPod is locked up | Please make sure your iPod is working properly before docking into the unit. | |
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| Please refer to your iPod manual for details. | |
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| Using 1st- or | Your speaker system cannot control those iPod models or other devices. | |
| shuffle or other devices |
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