Printer Problems (continued)
Symptom | Cause and Solution |
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Part of the printed page | 3 | The page layout is too complex. Simplify |
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is blank. |
| the page layout, and remove any |
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| unnecessary graphics from the |
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| 3 | document. |
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| The page orientation setting may be |
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| incorrect in the print driver. Change the |
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| page orientation in the Print Setup dialog |
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| 3 | box. |
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| The paper size and the software paper |
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| size settings do not match. Load the |
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| correct paper in the printer or change the |
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| software paper size settings in the Print |
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| Setup dialog box. |
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| Scaling may be set to less than 100%. |
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| Change the scaling setting in the |
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| Paper/Output dialog box. |
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| The printer cable may be incorrect. |
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| Replace the cable with a correct cable. |
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| See Section 1 Getting Started/Setup. |
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| One of the ink cartridges may be empty. |
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The printer prints the |
| The printer cable may be connected |
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wrong data, or it prints |
| improperly. Check the cable connection. |
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incorrect characters. |
| There may be a problem with the printer |
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| |
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| driver software. Exit Windows and reboot |
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| 3the computer. Turn the printer off and on. |
| |
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| The printer cable may be incorrect. |
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| Replace the cable with a correct cable. |
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| See Section 1 Getting Started/Setup. |
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| ª | |
62 Troubleshooting
