Symptom | Cause and Solution |
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Paper is jammed during | Clear the paper jam. See Section 6 |
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printing. | Troubleshooting/Paper Jams While the |
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| Machine is Printing. |
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Paper sticks together. | 3Ensure there is not too much paper in the |
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| Automatic Paper Feeder. Depending on |
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| the thickness of your paper, the feeder |
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| can hold up to 100 sheets of paper. |
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| Make sure you are using the correct type |
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| of paper. See Section 1 Getting |
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| Started/Paper Guidelines. |
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| Remove paper from the feeder and flex |
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| or fan the paper. |
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| Humid conditions may cause some paper |
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| to stick together. |
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Paper fails to feed. | Make sure the envelope guide is not in |
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| the upright position. |
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| Remove any obstructions inside the |
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| machine. |
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Multiple sheets of paper | Different types of paper may be stacked |
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do not feed. | in the Automatic Paper Feeder. Load the |
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| paper of only one type, size, and weight. |
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| When loading paper, do not force the |
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| 3paper down into the printer. |
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| If multiple sheets have caused a paper |
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| jam, clear the paper jam. See Section 6 |
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| Troubleshooting/Clearing Jams. |
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Troubleshooting 69