
Appendix A
Troubleshooting
A
This Appendix covers the most likely problems and their solutions.
Overview
This chapter covers some common problems that may be encountered while using
General Problems
Problem 1: Can't connect to VRT-401 to configure it.
Solution 1: Check the following:
∙
∙Ensure that your PC and
∙If your PC is set to "Obtain an IP Address automatically" (DHCP client), restart it.
∙If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address within the range 192.168.0.2 to 192.168.0.254 and thus compatible with
Also, the Network Mask should be set to 255.255.255.0 to match
In Windows, you can check these settings by using Control
Internet Access
Problem 1: When I enter a URL or IP address I get a time out error.
Solution 1: A number of things could be causing this. Try the following trouble- shooting steps.
∙Check if other PCs work. If they do, ensure that your PCs IP settings are correct. If using a Fixed (Static) IP Address, check the Network Mask, Default gateway and DNS as well as the IP Address.
∙If the PCs are configured correctly, but still not working, check
∙If
Problem 2: Some applications do not run properly when using
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