Troubleshooting

www.kodak.com/go/support 41

Computer/connectivity problems
Battery life is short Make sure the correct battery type is installed (see page51).
Wipe the contacts with a clean, dry cloth before inserting a
battery in the camera.
Insert a new or charged battery (see page1).
You cannot take a
picture
Turn the camera off, then on again.
Depress the Shutter button all the way (see page5).
Insert a new or charged battery (see page1).
Memory is full. Transfer pictures to the computer (see page32),
delete pictures (see page13), or insert another card.
Memory card not
recognized or camera
freezes with card
Card may be corrupted. Format the card in the camera (see
page29).
Use another memory card. Only SD or SDHC Cards are supported.
Cannot find the
desired picture/video
To view pictures on a card or in internal memory, see page12.
Status Solution
Pictures do not
transfer to computer
See Help in EASYSHARE Software.
Slide Show does not
run on an external
video device
Adjust the camera Video Out setting to NTSC or PAL (see
page29 ).
Make sure the external device settings are correct. (See the
devic e’s us er’s g uide ).
Computer does not
communicate with
the camera
Make sure the battery is charged and installed correctly (see
page1 ).
Turn on the camera.
Make sure the USB cable model U-8 is connected to the camera
and the computer (see page33).
Make sure EASYSHARE Software is installed (see page32).
Status Solution