Operation, cont’d

Specific problems

The table below shows some common operating problems and their solutions.

Problem

Possible cause

Solution

No image appears.

Power.

Ensure that the video source, the

 

 

switcher, and the display are

 

 

plugged into a live AC power

 

 

source and that the switcher is

 

 

turned on.

 

 

 

 

No video input.

Check that the input device is

 

 

outputting a video signal.

 

 

 

 

No video output.

Press the Menu button. If the on-

 

 

screen display does not appear,

 

 

check the output connection.

 

 

 

 

The output signal is

Select an output rate that is

 

incompatible.

compatible with the display.

 

 

 

 

The output format is

Press and hold the front panel

 

incompatible for the

PIP On button while powering up.

 

display.

the switcher. The IN1508 toggles

 

 

between the RGB and YUV output

 

 

formats.

The display may not accept the output sync format.

Check the display’s sync capability and select the correct output sync.

Freeze mode was entered when the image was black.

Issue the SIS command 0F to deactivate freeze mode.

 

Video may be muted.

Issue the SIS command 1B to

 

 

disable video mute.

 

 

 

No audio output.

Power.

Ensure that the audio source, the

 

 

switcher, and the amplifier/

 

 

speakers are plugged into a live

 

 

AC power source and the switcher

 

 

is turned on.

 

 

 

 

The source is incorrect.

Ensure that the source is

 

 

connected to the correct input and

 

 

that the volume has not been

 

 

turned down or muted.

 

 

 

The output is incorrect. The IN1508 outputs line level

 

 

audio only. Ensure that it is

 

 

connected to a mixer/amplifier or

 

 

to amplified speakers.

 

 

 

 

Volume is too low.

Increase the volume using the

 

 

Audio submenu.

 

 

 

 

Audio may be muted.

Issue the SIS command 1Z to

 

 

disable audio mute.

 

 

 

The image is

The output signal is

Use the power up shortcuts to

scrambled.

incompatible.

select an output rate that is

 

 

compatible with the display.

 

 

 

3-40 IN1508 Scaling Presentation Switcher • Operation

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Extron electronic manual Specific problems, 40 IN1508 Scaling Presentation Switcher Operation