3

Solving frame problems

For step-by-step product support, visit www.kodak.com/go/digitalframesupport and select Interactive Troubleshooting & Repairs.

If...

Try one or more of the following

Frame does not

Make sure the power cable that was included with your frame is

turn on.

connected securely (see page 3).

 

Unplug the power cable from the frame. Wait 5 seconds, then

 

reconnect the cable.

 

Press and hold the power button for 1 second.

 

 

Nothing happens when

Insert a certified SD/MMC/MS/xD card with images into the

a memory card, camera,

designated card slot, then push to seat it (see page 7). In the top

or USB device is

card slot, make sure the card is seated flush with the case.

Make sure the USB cable that was included with your camera or USB

connected.

NOTE: A large picture file or

device is connected securely (see page 8).

Make sure the file format of your pictures is supported. See the

images on a large capacity

card may take longer to

extended user guide at www.kodak.com/go/digitalframesupport.

appear.

 

 

 

Touch border doesn’t

Use your finger to make your selections on the Quick Touch Borders

work.

(see page 5).

 

Unplug the power cable from the frame. Wait 5 seconds, then

 

reconnect the cable. Press and hold the power button for 1 second.

 

 

Frame freezes up.

Unplug the power cable from the frame. Wait 5 seconds, then

 

reconnect the cable. Press and hold the power button for 1 second.

 

Use a paper clip or other slim object to press the recessed reset

 

button on the back of the frame (see page 20).

 

 

www.kodak.com/go/digitalframesupport21

Page 21
Image 21
Kodak P520, P725, P820 manual Solving frame problems