4
Troubleshooting and support
For
Picture frame problems
If... | Try one or more of the following | |
Frame does not | ■ Make sure the power cable that was included with your frame is | |
turn on. | connected securely (see page 2). | |
| ■ Unplug the power cable from the frame. Wait 5 seconds, then | |
| reconnect the cable. | |
| ■ Press and hold the power button (for about 2 seconds), then | |
| release. | |
|
| |
Nothing happens when | ■ Insert a certified SD/MMC/MS/xD card with images into the | |
a memory card, camera, | designated card slot, then push to seat it (see page 5). In the top | |
or USB device is | card slot, make sure the card is seated flush with the top. | |
■ Make sure the USB cable that was included with your camera or USB | ||
connected. | ||
| device is connected securely (see page 5). | |
| ■ Make sure the file format of your pictures is supported (see | |
| page 27). | |
| NOTE: A large picture file may take time to appear. | |
|
| |
Touch border doesn’t | ■ Use your finger to make your selections on the | |
work. | borders (see page 3). | |
| IMPORTANT: Do not slide on the right border (tap only). | |
| ■ Unplug the power cable from the frame. Wait 5 seconds, then | |
| reconnect the cable. Press and hold the power button (for about 2 | |
| seconds), then release. | |
|
|
23 | www.kodak.com/go/support |
