Troubleshooting and support, Picture frame problems | Kodak P720

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Troubleshooting and support

For step-by-step product support, visit www.kodak.com/go/digitalframesupport and select Interactive Troubleshooting & Repairs.

Picture frame problems

	If...	Try one or more of the following
	Frame does not	■ Make sure the power cable that was included with your frame is
	turn on.	connected securely (see page 2).
		■ Unplug the power cable from the frame. Wait 5 seconds, then
		reconnect the cable.
		■ Press and hold the power button (for about 2 seconds), then
		release.

	Nothing happens when	■ Insert a certified SD/MMC/MS/xD card with images into the
	a memory card, camera,	designated card slot, then push to seat it (see page 5). In the top
	or USB device is	card slot, make sure the card is seated flush with the top.
	or USB device is	■ Make sure the USB cable that was included with your camera or USB
	connected.
		device is connected securely (see page 5).
		■ Make sure the file format of your pictures is supported (see
		page 27).
		NOTE: A large picture file may take time to appear.

	Touch border doesn’t	■ Use your finger to make your selections on the touch-sensitive
	work.	borders (see page 3).
		IMPORTANT: Do not slide on the right border (tap only).
		■ Unplug the power cable from the frame. Wait 5 seconds, then
		reconnect the cable. Press and hold the power button (for about 2
		seconds), then release.

23	www.kodak.com/go/support

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Kodak P720 manual Troubleshooting and support, Picture frame problems

Contents

Kodak EasyShare P720 digital frame Eastman Kodak Company Rochester, New York Front View Back/Side View Table of contents Table of contents Setting up your frame Attaching the frame stand Attaching the power cable Turning on your frame Using your frame’s touch border Enjoying your pictures immediately Setting your languageSlide to find your language, then tap OK Connecting a digital camera or other USB device Inserting a memory card Power off-Unplug the power cable Turning off your frameChanging your frame orientation Remove the stand, turn it 90 , and replace as shown see Mounting your frame on the wall Accessing your pictures Tap Home Running a slide show Viewing thumbnails multi-upHome screen, then tap Slide show Display the icons, or from single view, tap Multi-up Viewing a single picture Viewing pictures by filenameMenu, then tap To rotate a picture, tap Menu, then tap Highlight a picture to copy Copying picturesTap Close to close the menu To copy multiple pictures, see Copying from your computer Copying pictures from EasyShare software Pictures are copied to the memory card or USB device My Collection Select pictures here Deleting pictures Selecting multiple pictures Select/Unselect all Thumbnails view page 9, tap Select All Changing frame settings Settings menus Doing more Setting the clock and timer Manually setting the clockSetting automatic on/off Tap Enable, then OK when you’re done Upgrading your firmware Installing the software Place the EasyShare software CD into the CD-ROM drive Maintaining your frame and mattes Customizing your frameLearning more about your frame Troubleshooting and support Picture frame problems Resetting the clock after losing power Troubleshooting and support Screen messages Screen message Try one or more of the following Screen message Try one or more of the following Digital frame specifications Appendix Important safety instructions Limited warranty coverage Limited warrantyLimitations Your rights Outside the United States and Canada FCC compliance and advisory FCC and Industry Canada N137 Canadian DOC statement Russian GOST-R China RoHS Korean Class B ITE Licensing Safety, 28 brightness, screen, 18 button Macro/landscape Error messagesSetting Setting first time From EasyShare software Cleaning Viewing options, 18 setupRunning Slide transitions, setting, 18 software Loading software Viewing